i3Dnet Status - Incident history https://status.i3d.net i3Dnet Thu, 15 Oct 2026 03:00:00 +0000 MCOM-484 | [Network Maintenance] Switch Software Upgrade - Rotterdam - October 15, 2026 Type: Maintenance Affected Components: Rotterdam - nlrtm1 Sep 29, 09:26:23 GMT+0 - Identified - Dear Client, We would like to notify you of upcoming maintenance activities that will affect services in our Rotterdam datacenter. The maintenance has been scheduled for October 15, 2026. **Location:** Rotterdam, Netherlands **Schedule:** Start time:October 15, 2026, 03:00 UTC End time:October 15, 2026, 06:00 UTC Planned impact: Reduced redundancy (see below for details) **Reason for this maintenance:** We will be performing bios and software upgrades on our aggregation switches to improve quality and ensure long-term reliability. **Expected impact:** **Reduced redundancy:** No impact is expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact. **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: <https://i3d.net/support/> Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>09:26:23</var> GMT+0</small><br><strong>Identified</strong> - Dear Client, We would like to notify you of upcoming maintenance activities that will affect services in our Rotterdam datacenter. The maintenance has been scheduled for October 15, 2026. **Location:** Rotterdam, Netherlands **Schedule:** Start time:October 15, 2026, 03:00 UTC End time:October 15, 2026, 06:00 UTC Planned impact: Reduced redundancy (see below for details) **Reason for this maintenance:** We will be performing bios and software upgrades on our aggregation switches to improve quality and ensure long-term reliability. **Expected impact:** **Reduced redundancy:** No impact is expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact. **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: <https://i3d.net/support/>.</p> ]]> Thu, 15 Oct 2026 03:00:00 +0000 https://status.i3d.net/maintenance/cmumh20by03h31bo1xp76blnj https://status.i3d.net/maintenance/cmumh20by03h31bo1xp76blnj MCOM-479 | Planned Maintenance – Load Balancer Node Maintenance – Global, October 14, 2026 Type: Maintenance Affected Components: Los Angeles - uslax1, Montreal - camtr4, i3D.net API, Smartdc Website, Ashburn - usqas1, Chicago - uschi3, Frankfurt - defra1, Stockholm - sesto1, Zurich - chzrh1, Warsaw - plwaw1, Oslo - noosl1, Seattle - ussea1, Atlanta - usatl1, Dubai - aedxb1, Madrid - esmad1, Amsterdam - nlams2, Paris - frstd1, San Jose - usscz1, Budapest - hubud1, Fujairah - aefjr1, Montreal - camtr5, Newark - usewr1, Paris - frmtl1, Ashburn - usqas2, Warsaw - plwaw2, Amsterdam - nlams1, Sydney - ausyd2, Tokyo - jptyo1, Dallas - usdal1, Heerlen - nlhen1, Phoenix - usphx1, Hong Kong - hkhkg1, Chicago - uschi1, Bucharest - robuh1, Mumbai - inbom1, GLAD - API, Toronto - cator1, Kyiv - uaiev1, Vienna - atvie1, Singapore - sgsin1, Johannesburg - zajnb1, CDN - API, Tokyo - jptyo3, Montreal - camtr6, Paris - frpar1, i3D.net Portal, Tokyo - jptyo2, Rotterdam - nlrtm1, i3D.net Website, Shanghai - cnsgh1, Smartdc API, Smartdc Portal, São Paulo - brcoa1, Stockholm - sesto2, Sofia - bgsof1, Copenhagen - dkcph1, Dallas - usdal3, Santiago - clscl1, Buenos Aires - arbue1, Milan - itmil1, Paris - fravs1, London - gblon1 Sep 25, 11:43:26 GMT+0 - Identified - Dear Customer, We would like to inform you that we have scheduled maintenance activities. **Location:** Global **Schedule:** **Date:** October 14, 2026 **Start time:** 08:00 UTC **End time:** 10:00 UTC **Impact:** Downtime **Reason for this maintenance:** We’re improving our load balancer systems to make our network more resilient and enhance overall system stability. **Expected impact:** There will be expected downtime, as the traffic has to be moved between the load balancers. During the window every affected service will be interrupted. We expect the possible interruption to last up to 5 minutes before the network has fully recovered. **Affected services:** [i3D.net](http://i3D.net) API ODP GLAD API ONE Portal Smartdc API Smartdc Portal **Contact:** Our Live Operations team will be available for questions during the maintenance. More details about how you can contact our Live Operations team can be found here: [Support](https://i3d.net/support/) You can find maintenance updates and the current situation at [i3D.net](http://i3D.net)[ \- Status](https://status.i3d.net/) Type: Maintenance

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>11:43:26</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We would like to inform you that we have scheduled maintenance activities. **Location:** Global **Schedule:** **Date:** October 14, 2026 **Start time:** 08:00 UTC **End time:** 10:00 UTC **Impact:** Downtime **Reason for this maintenance:** We’re improving our load balancer systems to make our network more resilient and enhance overall system stability. **Expected impact:** There will be expected downtime, as the traffic has to be moved between the load balancers. During the window every affected service will be interrupted. We expect the possible interruption to last up to 5 minutes before the network has fully recovered. **Affected services:** [i3D.net](http://i3D.net) API ODP GLAD API ONE Portal Smartdc API Smartdc Portal **Contact:** Our Live Operations team will be available for questions during the maintenance. More details about how you can contact our Live Operations team can be found here: [Support](https://i3d.net/support/) You can find maintenance updates and the current situation at [i3D.net](http://i3D.net)[ \- Status](https://status.i3d.net/).</p> ]]> Wed, 14 Oct 2026 08:00:00 +0000 https://status.i3d.net/maintenance/cmugw6v2z000l0xmr41uhnt82 https://status.i3d.net/maintenance/cmugw6v2z000l0xmr41uhnt82 [Network Maintenance] Aggregation Switch Upgrade - Rotterdam - October 14, 2026 - MCOM-485 Type: Maintenance Affected Components: Rotterdam - nlrtm1 Sep 29, 10:30:49 GMT+0 - Identified - Dear Client, We would like to notify you of upcoming network maintenance activities that will affect services in our Rotterdam datacenter. The network maintenance has been scheduled for October 14, 2026. **Location:** Rotterdam, The Netherlands **Schedule:** Start time:October 14, 2026, 03:00 UTC End time:October 14, 2026, 06:00 UTC Planned impact: Reduced redundancy (see below for details) **Reason for this maintenance:** We will be performing BIOS and software upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability. **Expected impact:** **Reduced redundancy:** No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact. **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: <https://i3d.net/support/> You can find maintenance updates and the current situation at <https://status.i3d.net/> Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>10:30:49</var> GMT+0</small><br><strong>Identified</strong> - Dear Client, We would like to notify you of upcoming network maintenance activities that will affect services in our Rotterdam datacenter. The network maintenance has been scheduled for October 14, 2026. **Location:** Rotterdam, The Netherlands **Schedule:** Start time:October 14, 2026, 03:00 UTC End time:October 14, 2026, 06:00 UTC Planned impact: Reduced redundancy (see below for details) **Reason for this maintenance:** We will be performing BIOS and software upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability. **Expected impact:** **Reduced redundancy:** No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact. **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: <https://i3d.net/support/> You can find maintenance updates and the current situation at <https://status.i3d.net/>.</p> ]]> Wed, 14 Oct 2026 01:00:00 +0000 https://status.i3d.net/maintenance/cmumjcv6t03ym13objdm9vtn2 https://status.i3d.net/maintenance/cmumjcv6t03ym13objdm9vtn2 MCOM-481 | [Network Maintenance] Switch Software Upgrade - Rotterdam - October 13, 2026 Type: Maintenance Affected Components: Rotterdam - nlrtm1 Sep 28, 14:15:12 GMT+0 - Identified - Dear Client, We would like to notify you of upcoming maintenance activities that will affect services in our Rotterdam datacenter. The maintenance has been scheduled for October 13, 2026. **Location:** Rotterdam, Netherlands **Schedule:** Start time:October 13, 2026, 03:00 UTC End time:October 13, 2026, 06:00 UTC Planned impact: Reduced redundancy (see below for details) **Reason for this maintenance:** We will be performing bios and software upgrades on our aggregation switches to improve quality and ensure long-term reliability. **Expected impact:** **Reduced redundancy:** No impact is expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact. **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: <https://i3d.net/support/> Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 28</var>, <var data-var='time'>14:15:12</var> GMT+0</small><br><strong>Identified</strong> - Dear Client, We would like to notify you of upcoming maintenance activities that will affect services in our Rotterdam datacenter. The maintenance has been scheduled for October 13, 2026. **Location:** Rotterdam, Netherlands **Schedule:** Start time:October 13, 2026, 03:00 UTC End time:October 13, 2026, 06:00 UTC Planned impact: Reduced redundancy (see below for details) **Reason for this maintenance:** We will be performing bios and software upgrades on our aggregation switches to improve quality and ensure long-term reliability. **Expected impact:** **Reduced redundancy:** No impact is expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact. **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: <https://i3d.net/support/>.</p> ]]> Tue, 13 Oct 2026 03:00:00 +0000 https://status.i3d.net/maintenance/cmulbxl4102iu0wpcmpuy0qn3 https://status.i3d.net/maintenance/cmulbxl4102iu0wpcmpuy0qn3 [Network Maintenance] Aggregation Switch Upgrade - Sao Paulo – October 8, 2026 - MCOM-475 Type: Maintenance Affected Components: São Paulo - brcoa1 Sep 20, 03:32:03 GMT+0 - Identified - We would like to notify you of upcoming network maintenance activities that will affect services in our São Paulo datacenter. The network maintenance has been scheduled for October 8, 2026. **Location** São Paulo, Brazil **Schedule** Start time: October 8, 2026, 08:00 UTC End time: October 8, 2026, 12:00 UTC **Reason for this maintenance** We will be performing firmware upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability. **Expected impact** Reduced redundancy: No impact is expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact. Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 20</var>, <var data-var='time'>03:32:03</var> GMT+0</small><br><strong>Identified</strong> - We would like to notify you of upcoming network maintenance activities that will affect services in our São Paulo datacenter. The network maintenance has been scheduled for October 8, 2026. **Location** São Paulo, Brazil **Schedule** Start time: October 8, 2026, 08:00 UTC End time: October 8, 2026, 12:00 UTC **Reason for this maintenance** We will be performing firmware upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability. **Expected impact** Reduced redundancy: No impact is expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact..</p> ]]> Thu, 8 Oct 2026 12:00:00 +0000 https://status.i3d.net/maintenance/cmu99foct0z0c13pcn820emuo https://status.i3d.net/maintenance/cmu99foct0z0c13pcn820emuo [Network Maintenance] Aggregation Switch Upgrade - Rotterdam – October 8, 2026 - MCOM-471 Type: Maintenance Affected Components: Rotterdam - nlrtm1 Sep 20, 01:47:03 GMT+0 - Identified - We would like to notify you of upcoming network maintenance activities that will affect services in our Rotterdam datacenter. The network maintenance has been scheduled for October 8, 2026. **Location** Rotterdam, The Netherlands **Schedule** Start time: October 8, 2026, 03:00 UTC End time: October 8, 2026, 07:00 UTC **Reason for this maintenance** We will be performing firmware upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability. **Expected impact** Reduced redundancy: No impact is expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact. Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 20</var>, <var data-var='time'>01:47:03</var> GMT+0</small><br><strong>Identified</strong> - We would like to notify you of upcoming network maintenance activities that will affect services in our Rotterdam datacenter. The network maintenance has been scheduled for October 8, 2026. **Location** Rotterdam, The Netherlands **Schedule** Start time: October 8, 2026, 03:00 UTC End time: October 8, 2026, 07:00 UTC **Reason for this maintenance** We will be performing firmware upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability. **Expected impact** Reduced redundancy: No impact is expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact..</p> ]]> Thu, 8 Oct 2026 07:00:00 +0000 https://status.i3d.net/maintenance/cmu95on7x0kzx0wru810pvq6v https://status.i3d.net/maintenance/cmu95on7x0kzx0wru810pvq6v [Network Maintenance] Aggregation Switch Upgrade - Stockholm – October 7, 2026 - MCOM-465 Type: Maintenance Affected Components: Stockholm - sesto2 Sep 16, 22:08:09 GMT+0 - Identified - We would like to notify you of upcoming network maintenance activities that will affect services in our Stockholm datacenter. The aggregation switch upgrade has been scheduled for October 7, 2026. **Location** Stockholm, Sweden **Schedule** Start time: October 7, 2026, 03:00 UTC End time: October 7, 2026, 07:00 UTC **Reason for this maintenance** We will be performing firmware upgrades on our aggregation switches to improve quality and ensure long-term reliability. **Expected impact** Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact. Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>22:08:09</var> GMT+0</small><br><strong>Identified</strong> - We would like to notify you of upcoming network maintenance activities that will affect services in our Stockholm datacenter. The aggregation switch upgrade has been scheduled for October 7, 2026. **Location** Stockholm, Sweden **Schedule** Start time: October 7, 2026, 03:00 UTC End time: October 7, 2026, 07:00 UTC **Reason for this maintenance** We will be performing firmware upgrades on our aggregation switches to improve quality and ensure long-term reliability. **Expected impact** Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact..</p> ]]> Wed, 7 Oct 2026 07:00:00 +0000 https://status.i3d.net/maintenance/cmu4njkgt02a31bqgp9mqtzf0 https://status.i3d.net/maintenance/cmu4njkgt02a31bqgp9mqtzf0 [Power Maintenance] Generator Maintenance - Rotterdam – October 6, 2026 - MCOM-476 Type: Maintenance Affected Components: Rotterdam - nlrtm1 Sep 19, 22:23:32 GMT+0 - Identified - We would like to notify you of upcoming power maintenance activities that will affect services in our Rotterdam datacenter. The generator maintenance has been scheduled for October 6, 2026. **Location** Rotterdam, The Netherlands **Schedule** Start time: October 6, 2026, 06:00 UTC End time: October 6, 2026, 08:00 UTC **Reason for this maintenance** To ensure the proper functioning of our power infrastructure, we will perform an off-load generator test to ensure ongoing reliability and compliance. **Expected impact** No Impact: The generator tests will be done off-load, services will remain fully supported by both the grid and generators. Some noise from the generators can be heard when present in the datacenter. Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>22:23:32</var> GMT+0</small><br><strong>Identified</strong> - We would like to notify you of upcoming power maintenance activities that will affect services in our Rotterdam datacenter. The generator maintenance has been scheduled for October 6, 2026. **Location** Rotterdam, The Netherlands **Schedule** Start time: October 6, 2026, 06:00 UTC End time: October 6, 2026, 08:00 UTC **Reason for this maintenance** To ensure the proper functioning of our power infrastructure, we will perform an off-load generator test to ensure ongoing reliability and compliance. **Expected impact** No Impact: The generator tests will be done off-load, services will remain fully supported by both the grid and generators. Some noise from the generators can be heard when present in the datacenter..</p> ]]> Tue, 6 Oct 2026 10:00:00 +0000 https://status.i3d.net/maintenance/cmu8yewx40xbi0wpcv8fy3vug https://status.i3d.net/maintenance/cmu8yewx40xbi0wpcv8fy3vug Global – Scheduled Infrastructure Migration – October 5th, 2026 - MCOM-474 Type: Maintenance Affected Components: CDN Sep 17, 21:23:26 GMT+0 - Identified - We would like to inform you of an upcoming maintenance being performed globally. This maintenance is scheduled for October 5th, 2026 **Location** Global **Schedule** Start time: October 5, 2026, 08:00 UTC End time: October 7, 2026, 14:00 UTC **Reason for this maintenance** As we will be deprecating CDNv1 soon, we will be performing migrations from CDNv1 to CDNv2 for customers using ODP. This will improve quality and ensure long-term reliability. **Expected impact** To minimize any impact or issues we will be migrating one customer at a time, this will be a seamless transition with a small chance of brief cache cold-start. There will be a backup of the current configuration to roll back to if any issues arise. Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>21:23:26</var> GMT+0</small><br><strong>Identified</strong> - We would like to inform you of an upcoming maintenance being performed globally. This maintenance is scheduled for October 5th, 2026 **Location** Global **Schedule** Start time: October 5, 2026, 08:00 UTC End time: October 7, 2026, 14:00 UTC **Reason for this maintenance** As we will be deprecating CDNv1 soon, we will be performing migrations from CDNv1 to CDNv2 for customers using ODP. This will improve quality and ensure long-term reliability. **Expected impact** To minimize any impact or issues we will be migrating one customer at a time, this will be a seamless transition with a small chance of brief cache cold-start. There will be a backup of the current configuration to roll back to if any issues arise..</p> ]]> Mon, 5 Oct 2026 12:00:00 +0000 https://status.i3d.net/maintenance/cmu61dx4700uv0wntc6lrj08b https://status.i3d.net/maintenance/cmu61dx4700uv0wntc6lrj08b Scheduled Infrastructure maintenance - Email Migration, October 2 2026 Type: Maintenance Affected Components: Email Support Sep 17, 13:43:06 GMT+0 - Identified - Dear Customer, We would like to inform you that we have scheduled maintenance activities that will affect [i3D.net](http://i3D.net)’s email infrastructure. The maintenance has been scheduled for October 2, 2026 **Location:** Global **Schedule:** Start time: October 2, 2026, 21:00 UTC End time: October 4, 2026, 23:59 UTC Planned impact: Degradation (See below for details) **Reason for this maintenance:** As part of a scheduled migration, we will be migrating part of our email infrastructure to a new tenant. **Expected impact:** During the migration this weekend, emails may be delayed or may not arrive immediately for incident report and support requests. We recommend using the [customer.service.i3d.support](http://customer.service.i3d.support) portal during the maintenance window to ensure your requests are received without delay. **Contact:** Our Live Operations team will be available for questions during the maintenance. More details about how you can contact our Live Operations team can be found here: [Support](https://i3d.net/support/) You can find maintenance updates and the current situation at [i3D.net](http://i3D.net)[ \- Status](https://status.i3d.net/) Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>13:43:06</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We would like to inform you that we have scheduled maintenance activities that will affect [i3D.net](http://i3D.net)’s email infrastructure. The maintenance has been scheduled for October 2, 2026 **Location:** Global **Schedule:** Start time: October 2, 2026, 21:00 UTC End time: October 4, 2026, 23:59 UTC Planned impact: Degradation (See below for details) **Reason for this maintenance:** As part of a scheduled migration, we will be migrating part of our email infrastructure to a new tenant. **Expected impact:** During the migration this weekend, emails may be delayed or may not arrive immediately for incident report and support requests. We recommend using the [customer.service.i3d.support](http://customer.service.i3d.support) portal during the maintenance window to ensure your requests are received without delay. **Contact:** Our Live Operations team will be available for questions during the maintenance. More details about how you can contact our Live Operations team can be found here: [Support](https://i3d.net/support/) You can find maintenance updates and the current situation at [i3D.net](http://i3D.net)[ \- Status](https://status.i3d.net/).</p> ]]> Fri, 2 Oct 2026 07:00:00 +0000 https://status.i3d.net/maintenance/cmu5kxxc7075h13klaeryvn2l https://status.i3d.net/maintenance/cmu5kxxc7075h13klaeryvn2l Backbone link down between Ashburn - usqas1 & Atlanta - usatl1 Type: Incident Duration: 13 hours and 38 minutes Affected Components: Ashburn - usqas1, Atlanta - usatl1 Sep 29, 16:17:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Ashburn - usqas1 and Atlanta - usatl1. Sep 29, 19:25:31 GMT+0 - Identified - We have identified the issue, we will continue to work towards a resolution. Sep 29, 19:27:10 GMT+0 - Monitoring - We have resolved the incident, we will keep monitoring the situation. Sep 30, 05:55:27 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Duration: 13 hours and 38 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>16:17:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Ashburn - usqas1 and Atlanta - usatl1..</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>19:25:31</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue, we will continue to work towards a resolution..</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>19:27:10</var> GMT+0</small><br><strong>Monitoring</strong> - We have resolved the incident, we will keep monitoring the situation..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>05:55:27</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Tue, 29 Sep 2026 16:17:00 +0000 https://status.i3d.net/incident/cmumw0b2t05rx1bnl7cebwisf https://status.i3d.net/incident/cmumw0b2t05rx1bnl7cebwisf Backbone link down between Buenos Aires - arbue1 & Santiago - clscl1 Type: Incident Duration: 13 hours and 40 minutes Affected Components: Santiago - clscl1, Buenos Aires - arbue1 Sep 30, 05:04:08 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 30, 05:08:29 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 29, 15:24:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1. Sep 30, 01:03:45 GMT+0 - Identified - We have identified the issue, we will continue to work towards a resolution. Sep 30, 02:00:14 GMT+0 - Monitoring - We have resolved the incident, we will keep monitoring the situation. Type: Incident

Duration: 13 hours and 40 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>05:04:08</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>05:08:29</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>15:24:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>01:03:45</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue, we will continue to work towards a resolution..</p> <p><small>Sep <var data-var='date'> 30</var>, <var data-var='time'>02:00:14</var> GMT+0</small><br><strong>Monitoring</strong> - We have resolved the incident, we will keep monitoring the situation..</p> ]]> Tue, 29 Sep 2026 15:24:00 +0000 https://status.i3d.net/incident/cmumu48ty04re1mo4sypgyihs https://status.i3d.net/incident/cmumu48ty04re1mo4sypgyihs Backbone link down between Bucharest - robuh1 & Kyiv - uaiev1 Type: Incident Affected Components: Bucharest - robuh1, Kyiv - uaiev1 Sep 29, 10:06:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Bucharest - robuh1 and Kyiv - uaiev1. Type: Incident

Affected Components: ,

<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>10:06:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Bucharest - robuh1 and Kyiv - uaiev1..</p> ]]> Tue, 29 Sep 2026 10:06:00 +0000 https://status.i3d.net/incident/cmumitrio00dy13nl0evhvgrm https://status.i3d.net/incident/cmumitrio00dy13nl0evhvgrm Backbone link down between Buenos Aires - arbue1 & Santiago - clscl1 Type: Incident Duration: 5 hours and 51 minutes Affected Components: Santiago - clscl1, Buenos Aires - arbue1 Sep 29, 09:48:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1. Sep 29, 15:39:20 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 29, 21:13:33 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Duration: 5 hours and 51 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>09:48:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1..</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>15:39:20</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>21:13:33</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Tue, 29 Sep 2026 09:48:00 +0000 https://status.i3d.net/incident/cmuminn9g00cv13nljsxp80vi https://status.i3d.net/incident/cmuminn9g00cv13nljsxp80vi [Network Maintenance] Router Software Upgrade - Asia – September 28, 2026 - MCOM-466 Type: Maintenance Duration: 30 minutes Affected Components: Fujairah - aefjr1, Hong Kong - hkhkg1, Singapore - sgsin1, Tokyo - jptyo2, Shanghai - cnsgh1 Sep 29, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 29, 02:30:13 GMT+0 - Completed - Maintenance has completed successfully. Sep 16, 22:14:25 GMT+0 - Identified - We would like to notify you of upcoming network maintenance activities that will affect services in our datacenters across multiple locations in Asia. The router software upgrade has been scheduled for September 28, 2026. **Locations** Fujairah, United Arab Emirates Hong Kong Shanghai, China Singapore Tokyo, Japan **Schedule** Start time: September 28, 2026, 22:00 UTC End time: September 29, 2026, 02:00 UTC **Reason for this maintenance** We will be performing firmware upgrades on our router(s) to improve quality and ensure long-term reliability. **Expected impact** No Impact:We will do one router at a time and no impact is expected for dual or single homed customers. If any issues arise during deployment, there might be slight degradation for a few seconds. Type: Maintenance

Duration: 30 minutes

Affected Components: , , , ,

<p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 29</var>, <var data-var='time'>02:30:13</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>22:14:25</var> GMT+0</small><br><strong>Identified</strong> - We would like to notify you of upcoming network maintenance activities that will affect services in our datacenters across multiple locations in Asia. The router software upgrade has been scheduled for September 28, 2026. **Locations** Fujairah, United Arab Emirates Hong Kong Shanghai, China Singapore Tokyo, Japan **Schedule** Start time: September 28, 2026, 22:00 UTC End time: September 29, 2026, 02:00 UTC **Reason for this maintenance** We will be performing firmware upgrades on our router(s) to improve quality and ensure long-term reliability. **Expected impact** No Impact:We will do one router at a time and no impact is expected for dual or single homed customers. If any issues arise during deployment, there might be slight degradation for a few seconds..</p> ]]> Tue, 29 Sep 2026 02:00:00 +0000 https://status.i3d.net/maintenance/cmu4nrmtn02ug1bo9pcxdz0xb https://status.i3d.net/maintenance/cmu4nrmtn02ug1bo9pcxdz0xb [Network Maintenance] Aggregation Switch Upgrade - Singapore – September 24, 2026 - MCOM-463 Type: Maintenance Duration: 2 hours and 30 minutes Affected Components: Singapore - sgsin1 Sep 24, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 25, 01:30:00 GMT+0 - Completed - Maintenance has completed successfully Sep 5, 03:16:47 GMT+0 - Identified - We would like to notify you of upcoming network maintenance activities that will affect services in our Singapore datacenter. The network maintenance has been scheduled for September 24, 2026.. **Location** Singapore, Singapore **Schedule** Start time: September 24, 2026, 19:00 UTC End time: September 24, 2026, 21:30 UTC **Reason for this maintenance** We will be performing firmware upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability. **Expected impact** Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact. Type: Maintenance

Duration: 2 hours and 30 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 25</var>, <var data-var='time'>01:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 5</var>, <var data-var='time'>03:16:47</var> GMT+0</small><br><strong>Identified</strong> - We would like to notify you of upcoming network maintenance activities that will affect services in our Singapore datacenter. The network maintenance has been scheduled for September 24, 2026.. **Location** Singapore, Singapore **Schedule** Start time: September 24, 2026, 19:00 UTC End time: September 24, 2026, 21:30 UTC **Reason for this maintenance** We will be performing firmware upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability. **Expected impact** Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact..</p> ]]> Thu, 24 Sep 2026 23:00:00 +0000 https://status.i3d.net/maintenance/cmtnta9g803rv1aqwb8v55foc https://status.i3d.net/maintenance/cmtnta9g803rv1aqwb8v55foc Backbone link down between Ashburn - usqas1 & Atlanta - usatl1 Type: Incident Duration: 3 hours and 16 minutes Affected Components: Ashburn - usqas1, Atlanta - usatl1 Sep 24, 17:52:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Ashburn - usqas1 and Atlanta - usatl1. Sep 24, 18:51:33 GMT+0 - Identified - We have identified the issue, we will continue to work towards a resolution. Sep 24, 21:07:47 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 24, 21:08:24 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Duration: 3 hours and 16 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>17:52:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Ashburn - usqas1 and Atlanta - usatl1..</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>18:51:33</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue, we will continue to work towards a resolution..</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>21:07:47</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>21:08:24</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Thu, 24 Sep 2026 17:52:00 +0000 https://status.i3d.net/incident/cmufupiwf006s1amhunet4w55 https://status.i3d.net/incident/cmufupiwf006s1amhunet4w55 Backbone link down between Chicago - uschi1 & Dallas - usdal3 Type: Incident Duration: 2 days, 23 hours and 58 minutes Affected Components: Chicago - uschi1, Dallas - usdal3 Sep 23, 17:10:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Chicago - uschi1 and Dallas - usdal3. Sep 24, 04:25:07 GMT+0 - Identified - We have identified the issue, we will continue to work towards a resolution. Sep 26, 17:08:13 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Duration: 2 days, 23 hours and 58 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>17:10:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Chicago - uschi1 and Dallas - usdal3..</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>04:25:07</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue, we will continue to work towards a resolution..</p> <p><small>Sep <var data-var='date'> 26</var>, <var data-var='time'>17:08:13</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Wed, 23 Sep 2026 17:10:00 +0000 https://status.i3d.net/incident/cmuedp6lg01g30wlqq02f8og1 https://status.i3d.net/incident/cmuedp6lg01g30wlqq02f8og1 Aggregation Switch Upgrade - Singapore – September 22, 2026 - MCOM-462 Type: Maintenance Duration: 2 hours and 30 minutes Affected Components: Singapore - sgsin1 Sep 22, 23:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 23, 01:30:00 GMT+0 - Completed - Maintenance has completed successfully Sep 4, 02:37:13 GMT+0 - Identified - We would like to notify you of upcoming network maintenance activities that will affect services in our Singapore datacenter. The network maintenance has been scheduled for September 22, 2026. **Location** Singapore, Singapore **Schedule** Start time: September 22, 2026, 19:00 UTC End time: September 22, 2026, 21:30 UTC **Reason for this maintenance** We will be performing firmware upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability. **Expected impact** Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact. Type: Maintenance

Duration: 2 hours and 30 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>23:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>01:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>02:37:13</var> GMT+0</small><br><strong>Identified</strong> - We would like to notify you of upcoming network maintenance activities that will affect services in our Singapore datacenter. The network maintenance has been scheduled for September 22, 2026. **Location** Singapore, Singapore **Schedule** Start time: September 22, 2026, 19:00 UTC End time: September 22, 2026, 21:30 UTC **Reason for this maintenance** We will be performing firmware upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability. **Expected impact** Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact..</p> ]]> Tue, 22 Sep 2026 23:00:00 +0000 https://status.i3d.net/maintenance/cmtmcfitm05ah0wqq14vfvy9z https://status.i3d.net/maintenance/cmtmcfitm05ah0wqq14vfvy9z Backbone link down between Buenos Aires - arbue1 & Santiago - clscl1 Type: Incident Duration: 15 hours and 53 minutes Affected Components: Santiago - clscl1, Buenos Aires - arbue1 Sep 22, 11:34:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1. Sep 22, 21:44:55 GMT+0 - Identified - We have identified the issue, we will continue to work towards a resolution. Sep 22, 21:45:10 GMT+0 - Monitoring - We have resolved the incident, we will keep monitoring the situation. Sep 23, 03:26:42 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 23, 03:26:48 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 23, 03:43:54 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 23, 04:46:46 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 23, 04:50:02 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 23, 05:12:23 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 23, 05:41:02 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 23, 05:42:58 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 23, 06:58:25 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Duration: 15 hours and 53 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>11:34:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>21:44:55</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue, we will continue to work towards a resolution..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>21:45:10</var> GMT+0</small><br><strong>Monitoring</strong> - We have resolved the incident, we will keep monitoring the situation..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>03:26:42</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>03:26:48</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>03:43:54</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>04:46:46</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>04:50:02</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>05:12:23</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>05:41:02</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>05:42:58</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>06:58:25</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Tue, 22 Sep 2026 11:34:00 +0000 https://status.i3d.net/incident/cmucnvjtf1i8z13rubyuyb8xh https://status.i3d.net/incident/cmucnvjtf1i8z13rubyuyb8xh Backbone link down between Vienna - atvie1 & Warsaw - plwaw1 Type: Incident Duration: 18 hours and 40 minutes Affected Components: Warsaw - plwaw1, Vienna - atvie1 Sep 22, 10:21:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Vienna - atvie1 and Warsaw - plwaw1. Sep 22, 14:39:05 GMT+0 - Identified - We have identified the issue, we will continue to work towards a resolution. Sep 22, 19:42:57 GMT+0 - Monitoring - We have resolved the incident, we will keep monitoring the situation. Sep 23, 05:00:49 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Duration: 18 hours and 40 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>10:21:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Vienna - atvie1 and Warsaw - plwaw1..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>14:39:05</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue, we will continue to work towards a resolution..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>19:42:57</var> GMT+0</small><br><strong>Monitoring</strong> - We have resolved the incident, we will keep monitoring the situation..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>05:00:49</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Tue, 22 Sep 2026 10:21:00 +0000 https://status.i3d.net/incident/cmucj9ibi1s6w1npc6z34lbyn https://status.i3d.net/incident/cmucj9ibi1s6w1npc6z34lbyn Backbone link down between Dallas - usdal3 & Phoenix - usphx1 Type: Incident Duration: 3 hours and 1 minute Affected Components: Phoenix - usphx1, Dallas - usdal3 Sep 22, 07:35:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Dallas - usdal3 and Phoenix - usphx1. Sep 22, 10:32:02 GMT+0 - Monitoring - We have resolved the incident, we will keep monitoring the situation. Sep 22, 10:36:06 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 22, 12:53:03 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Duration: 3 hours and 1 minute

Affected Components: ,

<p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>07:35:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Dallas - usdal3 and Phoenix - usphx1..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>10:32:02</var> GMT+0</small><br><strong>Monitoring</strong> - We have resolved the incident, we will keep monitoring the situation..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>10:36:06</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>12:53:03</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Tue, 22 Sep 2026 07:35:00 +0000 https://status.i3d.net/incident/cmucdennl1b851dmrhrfio4b1 https://status.i3d.net/incident/cmucdennl1b851dmrhrfio4b1 Backbone link down between Buenos Aires - arbue1 & Santiago - clscl1 Type: Incident Duration: 14 hours and 31 minutes Affected Components: Santiago - clscl1, Buenos Aires - arbue1 Sep 21, 14:14:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1. Sep 22, 01:33:58 GMT+0 - Identified - We have identified the issue, we will continue to work towards a resolution. Sep 22, 04:45:10 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 22, 04:49:03 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 22, 01:34:00 GMT+0 - Monitoring - We have resolved the incident, we will keep monitoring the situation. Type: Incident

Duration: 14 hours and 31 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>14:14:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>01:33:58</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue, we will continue to work towards a resolution..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>04:45:10</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>04:49:03</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>01:34:00</var> GMT+0</small><br><strong>Monitoring</strong> - We have resolved the incident, we will keep monitoring the situation..</p> ]]> Mon, 21 Sep 2026 14:14:00 +0000 https://status.i3d.net/incident/cmubdxdgh1ieh1fpch5x5aylp https://status.i3d.net/incident/cmubdxdgh1ieh1fpch5x5aylp Backbone link down between Hong Kong - hkhkg1 & Tokyo - jptyo1 Type: Incident Affected Components: Tokyo - jptyo1, Hong Kong - hkhkg1 Sep 21, 09:59:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Hong Kong - hkhkg1 and Tokyo - jptyo1. Sep 24, 03:10:56 GMT+0 - Identified - We have identified the issue, we will continue to work towards a resolution. Type: Incident

Affected Components: ,

<p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>09:59:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Hong Kong - hkhkg1 and Tokyo - jptyo1..</p> <p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>03:10:56</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue, we will continue to work towards a resolution..</p> ]]> Mon, 21 Sep 2026 09:59:00 +0000 https://status.i3d.net/incident/cmub3e40x100r1dmr1kzcvx4h https://status.i3d.net/incident/cmub3e40x100r1dmr1kzcvx4h Backbone link down between Shanghai - cnsgh1 & Tokyo - jptyo1 Type: Incident Duration: 1 day, 2 hours and 36 minutes Affected Components: Tokyo - jptyo1, Shanghai - cnsgh1 Sep 21, 07:59:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Shanghai - cnsgh1 and Tokyo - jptyo1. Sep 22, 10:33:17 GMT+0 - Monitoring - We have resolved the incident, we will keep monitoring the situation. Sep 22, 08:30:57 GMT+0 - Resolved - We are continuing to work on a fix for this incident. Sep 22, 10:34:44 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Duration: 1 day, 2 hours and 36 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>07:59:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Shanghai - cnsgh1 and Tokyo - jptyo1..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>10:33:17</var> GMT+0</small><br><strong>Monitoring</strong> - We have resolved the incident, we will keep monitoring the situation..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>08:30:57</var> GMT+0</small><br><strong>Resolved</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>10:34:44</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Mon, 21 Sep 2026 07:59:00 +0000 https://status.i3d.net/incident/cmub416oq1ffa1npcjssxtzy7 https://status.i3d.net/incident/cmub416oq1ffa1npcjssxtzy7 Backbone link down between Bucharest - robuh1 & Kyiv - uaiev1 Type: Incident Duration: 2 days, 7 hours and 41 minutes Affected Components: Bucharest - robuh1, Kyiv - uaiev1 Sep 22, 08:28:22 GMT+0 - Resolved - We are continuing to work on a fix for this incident. Sep 20, 13:12:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Bucharest - robuh1 and Kyiv - uaiev1. Sep 22, 08:48:38 GMT+0 - Monitoring - We have resolved the incident, we will keep monitoring the situation. Sep 22, 20:52:30 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 23, 07:36:19 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Duration: 2 days, 7 hours and 41 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>08:28:22</var> GMT+0</small><br><strong>Resolved</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Sep <var data-var='date'> 20</var>, <var data-var='time'>13:12:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Bucharest - robuh1 and Kyiv - uaiev1..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>08:48:38</var> GMT+0</small><br><strong>Monitoring</strong> - We have resolved the incident, we will keep monitoring the situation..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>20:52:30</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>07:36:19</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Sun, 20 Sep 2026 13:12:00 +0000 https://status.i3d.net/incident/cmu9uwz0k0p3i1dmruz09wplp https://status.i3d.net/incident/cmu9uwz0k0p3i1dmruz09wplp Backbone flapping between Buenos Aires - arbue1 & Santiago - clscl1 Type: Incident Duration: 2 days, 7 hours and 37 minutes Affected Components: Santiago - clscl1, Buenos Aires - arbue1 Sep 20, 00:54:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1. Sep 21, 22:00:42 GMT+0 - Identified - We have identified the issue, we will continue to work towards a resolution. Sep 22, 08:30:30 GMT+0 - Resolved - We implemented a fix and are currently monitoring the result. Sep 22, 12:29:18 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Duration: 2 days, 7 hours and 37 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 20</var>, <var data-var='time'>00:54:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1..</p> <p><small>Sep <var data-var='date'> 21</var>, <var data-var='time'>22:00:42</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue, we will continue to work towards a resolution..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>08:30:30</var> GMT+0</small><br><strong>Resolved</strong> - We implemented a fix and are currently monitoring the result..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>12:29:18</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Sun, 20 Sep 2026 00:54:00 +0000 https://status.i3d.net/incident/cmu95ehc90z7c0wpc353iq3mg https://status.i3d.net/incident/cmu95ehc90z7c0wpc353iq3mg Backbone link down between Bucharest - robuh1 & Kyiv - uaiev1 Type: Incident Affected Components: Bucharest - robuh1, Kyiv - uaiev1 Sep 18, 13:32:00 GMT+0 - Resolved - We are currently experiencing some issues with our backbone link between Bucharest - robuh1 and Kyiv - uaiev1. Sep 19, 16:22:45 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Affected Components: ,

<p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>13:32:00</var> GMT+0</small><br><strong>Resolved</strong> - We are currently experiencing some issues with our backbone link between Bucharest - robuh1 and Kyiv - uaiev1..</p> <p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>16:22:45</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Fri, 18 Sep 2026 13:32:00 +0000 https://status.i3d.net/incident/cmu72bai900hr0wmrrvujkm0p https://status.i3d.net/incident/cmu72bai900hr0wmrrvujkm0p Backbone link down between Buenos Aires - arbue1 & Santiago - clscl1 Type: Incident Duration: 13 hours and 43 minutes Affected Components: Santiago - clscl1, Buenos Aires - arbue1 Sep 18, 04:59:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1. Sep 18, 18:42:12 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 18, 18:45:16 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Duration: 13 hours and 43 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>04:59:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1..</p> <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>18:42:12</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>18:45:16</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Fri, 18 Sep 2026 04:59:00 +0000 https://status.i3d.net/incident/cmu6ityw100080wmtkqm5wu55 https://status.i3d.net/incident/cmu6ityw100080wmtkqm5wu55 Backbone link down between Dallas - usdal3 & Phoenix - usphx1 Type: Incident Duration: 9 hours and 28 minutes Affected Components: Phoenix - usphx1, Dallas - usdal3 Sep 17, 15:20:00 GMT+0 - Resolved - We are currently experiencing some issues with our backbone link between Dallas - usdal3 and Phoenix - usphx1. Sep 18, 00:48:06 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 17, 18:09:21 GMT+0 - Identified - We have identified the issue, we will continue to work towards a resolution. Type: Incident

Duration: 9 hours and 28 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>15:20:00</var> GMT+0</small><br><strong>Resolved</strong> - We are currently experiencing some issues with our backbone link between Dallas - usdal3 and Phoenix - usphx1..</p> <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>00:48:06</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>18:09:21</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue, we will continue to work towards a resolution..</p> ]]> Thu, 17 Sep 2026 15:20:00 +0000 https://status.i3d.net/incident/cmu5r1bym08c21bklzhdrrrg5 https://status.i3d.net/incident/cmu5r1bym08c21bklzhdrrrg5 Backbone link down between Buenos Aires - arbue1 & Santiago - clscl1 Type: Incident Duration: 7 hours and 8 minutes Affected Components: Santiago - clscl1, Buenos Aires - arbue1 Sep 17, 15:13:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1. Sep 17, 22:21:26 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 19, 23:07:41 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Duration: 7 hours and 8 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>15:13:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1..</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>22:21:26</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 19</var>, <var data-var='time'>23:07:41</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Thu, 17 Sep 2026 15:13:00 +0000 https://status.i3d.net/incident/cmu5owx6o04qh0wsmk4t730g0 https://status.i3d.net/incident/cmu5owx6o04qh0wsmk4t730g0 Backbone link down between Atlanta - usatl1 & Dallas - usdal3 Type: Incident Duration: 5 hours and 29 minutes Affected Components: Atlanta - usatl1, Dallas - usdal3 Sep 17, 20:14:15 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 17, 14:45:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Atlanta - usatl1 and Dallas - usdal3. Type: Incident

Duration: 5 hours and 29 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>20:14:15</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>14:45:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Atlanta - usatl1 and Dallas - usdal3..</p> ]]> Thu, 17 Sep 2026 14:45:00 +0000 https://status.i3d.net/incident/cmu5nv9cd04zq1msm1m5iqv6b https://status.i3d.net/incident/cmu5nv9cd04zq1msm1m5iqv6b Backbone link down between Bucharest - robuh1 & Kyiv - uaiev1 Type: Incident Duration: 9 hours and 2 minutes Affected Components: Kyiv - uaiev1, Bucharest - robuh1 Sep 17, 13:42:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Bucharest - robuh1 and Kyiv - uaiev1. Sep 17, 22:44:20 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Duration: 9 hours and 2 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>13:42:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Bucharest - robuh1 and Kyiv - uaiev1..</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>22:44:20</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Thu, 17 Sep 2026 13:42:00 +0000 https://status.i3d.net/incident/cmu5ll3uu02u313pcbr247k9n https://status.i3d.net/incident/cmu5ll3uu02u313pcbr247k9n Backbone link down between Buenos Aires - arbue1 & Santiago - clscl1 Type: Incident Duration: 14 hours and 8 minutes Affected Components: Santiago - clscl1, Buenos Aires - arbue1 Sep 17, 20:43:32 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 17, 06:36:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1. Sep 17, 20:46:05 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 17, 21:27:22 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Duration: 14 hours and 8 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>20:43:32</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>06:36:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1..</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>20:46:05</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>21:27:22</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Thu, 17 Sep 2026 06:36:00 +0000 https://status.i3d.net/incident/cmu56dk2r002z0xqkg1wchup4 https://status.i3d.net/incident/cmu56dk2r002z0xqkg1wchup4 Backbone link down between Dallas - usdal3 & Phoenix - usphx1 Type: Incident Affected Components: Phoenix - usphx1, Dallas - usdal3 Sep 16, 14:16:00 GMT+0 - Resolved - We are currently experiencing some issues with our backbone link between Dallas - usdal3 and Phoenix - usphx1. Sep 18, 03:13:27 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 22, 01:56:01 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Affected Components: ,

<p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>14:16:00</var> GMT+0</small><br><strong>Resolved</strong> - We are currently experiencing some issues with our backbone link between Dallas - usdal3 and Phoenix - usphx1..</p> <p><small>Sep <var data-var='date'> 18</var>, <var data-var='time'>03:13:27</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>01:56:01</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Wed, 16 Sep 2026 14:16:00 +0000 https://status.i3d.net/incident/cmu47kcmb02x01bnk0thh4l9j https://status.i3d.net/incident/cmu47kcmb02x01bnk0thh4l9j Backbone link down between Bucharest - robuh1 & Kyiv - uaiev1 Type: Incident Duration: 19 hours and 40 minutes Affected Components: Bucharest - robuh1, Kyiv - uaiev1 Sep 17, 05:22:05 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 16, 09:42:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Bucharest - robuh1 and Kyiv - uaiev1. Sep 17, 05:21:32 GMT+0 - Identified - We have identified the issue, we will continue to work towards a resolution. Sep 17, 05:21:52 GMT+0 - Monitoring - We have resolved the incident, we will keep monitoring the situation. Sep 23, 07:29:14 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 23, 07:32:10 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Duration: 19 hours and 40 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>05:22:05</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>09:42:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Bucharest - robuh1 and Kyiv - uaiev1..</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>05:21:32</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue, we will continue to work towards a resolution..</p> <p><small>Sep <var data-var='date'> 17</var>, <var data-var='time'>05:21:52</var> GMT+0</small><br><strong>Monitoring</strong> - We have resolved the incident, we will keep monitoring the situation..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>07:29:14</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 23</var>, <var data-var='time'>07:32:10</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Wed, 16 Sep 2026 09:42:00 +0000 https://status.i3d.net/incident/cmu3z3s8m00zo13nkokjbmufv https://status.i3d.net/incident/cmu3z3s8m00zo13nkokjbmufv Backbone link down between Dallas - usdal3 & Phoenix - usphx1 Type: Incident Duration: 16 hours and 48 minutes Affected Components: Phoenix - usphx1, Dallas - usdal3 Sep 15, 19:57:27 GMT+0 - Identified - We have identified the issue, we will continue to work towards a resolution. Sep 16, 04:28:59 GMT+0 - Monitoring - We have resolved the incident, we will keep monitoring the situation. Sep 15, 15:50:00 GMT+0 - Investigating - We are currently experiencing some issues with our backbone link between Dallas - usdal3 and Phoenix - usphx1. Sep 16, 08:38:28 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 16, 08:38:31 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Type: Incident

Duration: 16 hours and 48 minutes

Affected Components: ,

<p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>19:57:27</var> GMT+0</small><br><strong>Identified</strong> - We have identified the issue, we will continue to work towards a resolution..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>04:28:59</var> GMT+0</small><br><strong>Monitoring</strong> - We have resolved the incident, we will keep monitoring the situation..</p> <p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>15:50:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing some issues with our backbone link between Dallas - usdal3 and Phoenix - usphx1..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>08:38:28</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>08:38:31</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> ]]> Tue, 15 Sep 2026 15:50:00 +0000 https://status.i3d.net/incident/cmu2v2rix012k1bp2sfvc4x0l https://status.i3d.net/incident/cmu2v2rix012k1bp2sfvc4x0l Backbone link down between Ashburn - usqas1 & Newark - usewr1 Type: Incident Affected Components: Ashburn - usqas1, Newark - usewr1 Sep 24, 07:10:18 GMT+0 - Resolved - The issue has been resolved and all systems are operational. Sep 15, 13:37:00 GMT+0 - Resolved - We are currently experiencing some issues with our backbone link between Ashburn - usqas1 and Newark - usewr1. Type: Incident

Affected Components: ,

<p><small>Sep <var data-var='date'> 24</var>, <var data-var='time'>07:10:18</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved and all systems are operational..</p> <p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>13:37:00</var> GMT+0</small><br><strong>Resolved</strong> - We are currently experiencing some issues with our backbone link between Ashburn - usqas1 and Newark - usewr1..</p> ]]> Tue, 15 Sep 2026 13:37:00 +0000 https://status.i3d.net/incident/cmu2s9i95009e1bowntqfdwn6 https://status.i3d.net/incident/cmu2s9i95009e1bowntqfdwn6 Aggregation Switch Upgrade - Stockholm - September 8, 2026 - MCOM-456 Type: Maintenance Duration: 4 hours Affected Components: Stockholm - sesto1 Aug 27, 14:19:25 GMT+0 - Identified - We would like to notify you of upcoming network maintenance activities that will affect services in our Stockholm datacenter. The network maintenance has been scheduled for September 8, 2026. **Location** Stockholm, Sweden **Schedule** Start time: September 8, 2026, 03:00 UTC End time: September 8, 2026, 07:00 UTC **Reason for this maintenance** We will be performing firmware upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability. **Expected impact** Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact. Sep 8, 03:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 8, 07:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>14:19:25</var> GMT+0</small><br><strong>Identified</strong> - We would like to notify you of upcoming network maintenance activities that will affect services in our Stockholm datacenter. The network maintenance has been scheduled for September 8, 2026. **Location** Stockholm, Sweden **Schedule** Start time: September 8, 2026, 03:00 UTC End time: September 8, 2026, 07:00 UTC **Reason for this maintenance** We will be performing firmware upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability. **Expected impact** Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact..</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>03:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 8 Sep 2026 03:00:00 +0000 https://status.i3d.net/maintenance/cmtblzqzz0mmh0rlgdcmskdqa https://status.i3d.net/maintenance/cmtblzqzz0mmh0rlgdcmskdqa Cooling Maintenance - Rotterdam - September 7 to October 7, 2026 - MCOM-454 Type: Maintenance Affected Components: Rotterdam - nlrtm1 Aug 27, 14:47:27 GMT+0 - Identified - We would like to notify you of upcoming cooling maintenance activities that will affect services in our Rotterdam datacenter. The maintenance will take place on multiple dates between September 7 and October 7, 2026, as outlined below. **Location** Rotterdam, The Netherlands **Schedule** | **Date** | **Start Time (UTC)** | **End Time (UTC)** | | ------------------ | -------------------- | ------------------ | | September 7, 2026 | 05:00 UTC | 14:00 UTC | | September 9, 2026 | 05:00 UTC | 14:00 UTC | | September 11, 2026 | 05:00 UTC | 14:00 UTC | | September 14, 2026 | 05:00 UTC | 14:00 UTC | | September 16, 2026 | 05:00 UTC | 14:00 UTC | | September 18, 2026 | 05:00 UTC | 14:00 UTC | | September 23, 2026 | 05:00 UTC | 14:00 UTC | | September 25, 2026 | 05:00 UTC | 14:00 UTC | | September 28, 2026 | 05:00 UTC | 14:00 UTC | | September 30, 2026 | 05:00 UTC | 14:00 UTC | | October 2, 2026 | 05:00 UTC | 14:00 UTC | | October 5, 2026 | 05:00 UTC | 14:00 UTC | | October 7, 2026 | 05:00 UTC | 14:00 UTC | **Reason for this maintenance** We will be performing maintenance on our cooling units to support continued reliability and stability. **Expected impact** Reduced cooling redundancy: No impact is expected to services, but cooling redundancy will be reduced while the cooling units are being serviced. Minor temperature fluctuations may occur during the maintenance activities. Sep 7, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Affected Components:

<p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>14:47:27</var> GMT+0</small><br><strong>Identified</strong> - We would like to notify you of upcoming cooling maintenance activities that will affect services in our Rotterdam datacenter. The maintenance will take place on multiple dates between September 7 and October 7, 2026, as outlined below. **Location** Rotterdam, The Netherlands **Schedule** | **Date** | **Start Time (UTC)** | **End Time (UTC)** | | ------------------ | -------------------- | ------------------ | | September 7, 2026 | 05:00 UTC | 14:00 UTC | | September 9, 2026 | 05:00 UTC | 14:00 UTC | | September 11, 2026 | 05:00 UTC | 14:00 UTC | | September 14, 2026 | 05:00 UTC | 14:00 UTC | | September 16, 2026 | 05:00 UTC | 14:00 UTC | | September 18, 2026 | 05:00 UTC | 14:00 UTC | | September 23, 2026 | 05:00 UTC | 14:00 UTC | | September 25, 2026 | 05:00 UTC | 14:00 UTC | | September 28, 2026 | 05:00 UTC | 14:00 UTC | | September 30, 2026 | 05:00 UTC | 14:00 UTC | | October 2, 2026 | 05:00 UTC | 14:00 UTC | | October 5, 2026 | 05:00 UTC | 14:00 UTC | | October 7, 2026 | 05:00 UTC | 14:00 UTC | **Reason for this maintenance** We will be performing maintenance on our cooling units to support continued reliability and stability. **Expected impact** Reduced cooling redundancy: No impact is expected to services, but cooling redundancy will be reduced while the cooling units are being serviced. Minor temperature fluctuations may occur during the maintenance activities..</p> <p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Mon, 7 Sep 2026 05:00:00 +0000 https://status.i3d.net/maintenance/cmtbmzscw0fij1bl8ckw0bdae https://status.i3d.net/maintenance/cmtbmzscw0fij1bl8ckw0bdae Cooling Maintenance - Rotterdam – September 2, 2026 - MCOM-436 Type: Maintenance Duration: 1 day and 9 hours Affected Components: Rotterdam - nlrtm1 Sep 3, 14:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 27, 14:12:36 GMT+0 - Identified - We would like to notify you of upcoming cooling maintenance activities that will affect services in our Rotterdam datacenter. The cooling maintenance has been scheduled for September 2, 2026. **Location** Rotterdam, The Netherlands **Schedule** Start time: September 2, 2026, 05:00 UTC End time: September 3, 2026, 14:00 UTC **Planned impact** Planned impact: Reduced redundancy (see below for details) **Reason for this maintenance** We will be performing maintenance on our cooling units. **Expected impact** Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window. Sep 2, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 1 day and 9 hours

Affected Components:

<p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>14:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>14:12:36</var> GMT+0</small><br><strong>Identified</strong> - We would like to notify you of upcoming cooling maintenance activities that will affect services in our Rotterdam datacenter. The cooling maintenance has been scheduled for September 2, 2026. **Location** Rotterdam, The Netherlands **Schedule** Start time: September 2, 2026, 05:00 UTC End time: September 3, 2026, 14:00 UTC **Planned impact** Planned impact: Reduced redundancy (see below for details) **Reason for this maintenance** We will be performing maintenance on our cooling units. **Expected impact** Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window..</p> <p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Wed, 2 Sep 2026 05:00:00 +0000 https://status.i3d.net/maintenance/cmtblqz55000m0kquw34eiqgg https://status.i3d.net/maintenance/cmtblqz55000m0kquw34eiqgg