Network event in Singapore Datacenter Wednesday 21st July 2021 - 15:36

At this moment we are experiencing problems with: Singapore datacenter performance issues.

The cause of the incident is currently: Unknown.

Estimated time of repair: Performance is improving and we are currently investigating; no current ETR.

Impact: Connection/performance issues for end users in the Singapore region. The connection is slowly recovering as we continue to investigate.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

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This incident has been resolved. We are still investigating the root cause but we do not anticipate further issues.