At this moment we are experiencing problems with: Backbone link between our Saint-Denis and London datacenters down.
The cause of the incident is currently: Known. Our vendor reports crews are onsite working to replace a faulty line card.
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: No ETR available at this time.
Impact: Due to the current incident on our backbone link between our Saint-Denis and London datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.