Backbone link between our Los Angeles and Dallas datacenters down Wednesday 3rd August 2022 - 10:16

At this moment we are experiencing problems with: Backbone link between our Los Angeles and Dallas datacenters.

The cause of the incident is currently: Unknown

We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.

Estimated time of repair: Unknown.

Impact: Due to the current incident on our backbone link between our Los Angeles and Dallas datacenters, users between these and surrounding regions may experience increased latency.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

The issues are fixed. Everything is operational again.

It is stable again.

Link is flapping again. Contacting Vendor.

Link is back online.

Backbone link is online again, but with transmission failure and packet loss.