Backbone link between our Amsterdam and Rotterdam datacenters down Thursday 10th November 2022 - 05:16

At this moment, we are experiencing problems with: Backbone link between our Amsterdam and Rotterdam datacenters.

The cause of the incident is currently: There was a fiber crossing after the maintenance

We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.

Estimated time of repair: Unknown.

Impact: Due to the current incident on our backbone link between our Amsterdam and Rotterdam datacenters, users between these and surrounding regions may experience increased latency.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

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Update from the Vendor: Due to a fiber crossing, the connection did not come up after maintenance.

Due to de-crossing, the connection came back online.