Backbone link between our Montreal and Amsterdam datacenters Thursday 17th November 2022 - 23:17

At this moment we are experiencing problems with: Backbone link between our Montreal and Amsterdam datacenters.

The cause of the incident is currently: unknown

We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.

Estimated time of repair: unknown

Impact: Due to the current incident on our backbone link between our Montreal and Amsterdam datacenters, users between these and surrounding regions may experience increased latency.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

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The link has remained stable. Our vendor is hands-off

We are seeing that the circuit is back up. We awaiting information from our vendor for the cause of the incident.