Backbone link between our Los Angeles and Tokyo datacenters down Saturday 11th March 2023 - 04:07

At this moment, we are experiencing problems with: Backbone link between our Los Angeles and Tokyo datacenters.

The cause of the incident is currently: Unknown

We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.

Estimated time of repair: Unknown.

Impact: Due to the current incident on our backbone link between our Los Angeles and Tokyo datacenters, users between these and surrounding regions may experience increased latency.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

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Link has been stable the last 24 hours.

Our link has been restored. We will monitor this link until we receive an update from our vendor.