Backbone link between our Paris and London datacenters down Sunday 12th March 2023 - 00:43

At this moment, we are experiencing problems with: Backbone link between our Paris and London datacenters.

The cause of the incident is currently: Unknown

We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.

Estimated time of repair: Unknown.

Impact: Due to the current incident on our backbone link between our Paris and London datacenters, users between these and surrounding regions may experience increased latency.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

Maintenance has been completed, and service is restored.

This was part of a on-going maintenance and will wait once over to confirm everything is running again.