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Dear Client,
We would like to notify you of upcoming emergency maintenance activities that will affect services in our Rotterdam datacenter. The emergency maintenance has been scheduled for March 5, 2026.
Location: Rotterdam, Netherlands
Schedule: Start time: March 5, 2026, 11:00 UTC End time: March 5 , 2026, 11:30 UTC Planned impact: Impact expected (see below for details)
Reason for this maintenance: Due to a performance degradation observed in CDN downloads this emergency maintenance is required to be carried out. In order to implement the solution, equipment is required to be rebooted which will stop processes for a brief moment.
Expected impact: Full downtime: Full downtime is expected for the duration of the maintenance. During this maintenance it is not possible to upload new files to CDN origins hosted in our Rotterdam datacenter.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/ You can find maintenance updates and the current situation at https://status.i3d.net/
We would like to notify you of upcoming cooling maintenance activities that will affect services in our Heerlen datacenter. The cooling maintenance has been scheduled for March 23, 2026.
Location:
Heerlen, The Netherlands
Schedule:
Start time: March 23, 2026, 07:00 UTC
End time: March 23, 2026, 16:00 UTC
Planned impact: Reduced redundancy (see below for details)
Reason for Maintenance:
We will perform preventive maintenance on the cooling systems to ensure continued reliability and safe operation.
Expected Impact: During the maintenance the cooling units will be maintained one by one. Cooling will remain available, but redundancy will be temporarily reduced while the work is carried out.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/