i3Dnet - Status Page

Dear Customer,

We would like to inform you that we have scheduled maintenance activities that will affect i3D.net’s email infrastructure. The maintenance has been scheduled for October 9, 2026

Location: Global

Schedule:
Start time: October 9, 2026, 21:00 UTC
End time: October 11, 2026, 23:59 UTC
Planned impact: Degradation (See below for details)

Reason for this maintenance:
As part of a scheduled migration, we will be migrating part of our email infrastructure to a new tenant.

Expected impact:
During the migration this weekend, emails may be delayed or may not arrive immediately for incident report and support requests. We recommend using the customer.service.i3d.support portal during the maintenance window to ensure your requests are received without delay.

Contact:
Our Live Operations team will be available for questions during the maintenance. More details about how you can contact our Live Operations team can be found here: Support
You can find maintenance updates and the current situation at i3D.net - Status

Dear Client,

We would like to notify you of upcoming maintenance activities that will affect services in our Rotterdam datacenter. The maintenance has been scheduled for October 13, 2026.

Location:
Rotterdam, Netherlands

Schedule:
Start time: October 13, 2026, 03:00 UTC
End time: October 13, 2026, 06:00 UTC
Planned impact: Reduced redundancy (see below for details)

Reason for this maintenance:
We will be performing bios and software upgrades on our aggregation switches to improve quality and ensure long-term reliability.

Expected impact:
Reduced redundancy: No impact is expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact.

Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/