i3Dnet - Status Page

Dear Client,

We would like to notify you of upcoming maintenance activities that will affect services in our Rotterdam datacenter. The maintenance has been scheduled for October 13, 2026.

Location:
Rotterdam, Netherlands

Schedule:
Start time: October 13, 2026, 03:00 UTC
End time: October 13, 2026, 06:00 UTC
Planned impact: Reduced redundancy (see below for details)

Reason for this maintenance:
We will be performing bios and software upgrades on our aggregation switches to improve quality and ensure long-term reliability.

Expected impact:
Reduced redundancy: No impact is expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact.

Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/

Dear Client,

We would like to notify you of upcoming network maintenance activities that will affect services in our Rotterdam datacenter. The network maintenance has been scheduled for October 14, 2026.

Location:
Rotterdam, The Netherlands

Schedule:
Start time: October 14, 2026, 03:00 UTC
End time: October 14, 2026, 06:00 UTC
Planned impact: Reduced redundancy (see below for details)

Reason for this maintenance:
We will be performing BIOS and software upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability.

Expected impact:
Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact.

Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
You can find maintenance updates and the current situation at https://status.i3d.net/

Dear Customer,
We would like to inform you that we have scheduled maintenance activities.

Location: Global

Schedule:
Date: October 14, 2026
Start time: 08:00 UTC
End time: 10:00 UTC
Impact: Downtime

Reason for this maintenance:
We’re improving our load balancer systems to make our network more resilient and enhance overall system stability.

Expected impact:
There will be expected downtime, as the traffic has to be moved between the load balancers.
During the window every affected service will be interrupted. We expect the possible interruption to last up to 5 minutes before the network has fully recovered.

Affected services:
i3D.net API
ODP
GLAD API
ONE Portal
Smartdc API
Smartdc Portal

Contact:
Our Live Operations team will be available for questions during the maintenance. More details about how you can contact our Live Operations team can be found here: Support
You can find maintenance updates and the current situation at i3D.net - Status

Dear Client,

We would like to notify you of upcoming emergency power maintenance activities that will affect services in our Seattle datacenter. The emergency power maintenance has been scheduled for October 14, 2026.

Location:
Seattle, USA

Schedule:
Start time: October 14, 2026, 13:00 UTC
End time: October 14, 2026, 17:00 UTC
Planned impact: Impact expected (see below for details)

Reason for this maintenance:
Vendor is performing an emergency power maintenance.

Expected impact:
Impact expected: Devices with correctly configured redundant connections will experience reduced redundancy only. Devices with incorrectly configured redundancy may experience service interruptions.

Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
You can find maintenance updates and the current situation at https://status.i3d.net/