i3Dnet - Status Page

Experiencing partially degraded performance

Backbone link down between Buenos Aires - arbue1 & Santiago - clscl1
InvestigatingDegraded performance
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1.
OCT9
Scheduled Infrastructure maintenance - Email Migration, October 9 2026
In progress19:00 – October 11, 2026 at 21:59UTC50 hours 59 minutes
  • In progress
    October 09, 2026 at 19:00UTC
    In progress
    October 09, 2026 at 19:00UTC
    Maintenance is now in progress
  • Planned
    September 17, 2026 at 13:43UTC
    Planned
    September 17, 2026 at 13:43UTC

    Dear Customer,

    We would like to inform you that we have scheduled maintenance activities that will affect i3D.net’s email infrastructure. The maintenance has been scheduled for October 9, 2026

    Location: Global

    Schedule:
    Start time: October 9, 2026, 21:00 UTC
    End time: October 11, 2026, 23:59 UTC
    Planned impact: Degradation (See below for details)

    Reason for this maintenance:
    As part of a scheduled migration, we will be migrating part of our email infrastructure to a new tenant.

    Expected impact:
    During the migration this weekend, emails may be delayed or may not arrive immediately for incident report and support requests. We recommend using the customer.service.i3d.support portal during the maintenance window to ensure your requests are received without delay.

    Contact:
    Our Live Operations team will be available for questions during the maintenance. More details about how you can contact our Live Operations team can be found here: Support
    You can find maintenance updates and the current situation at i3D.net - Status

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