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Heerlen datacenter gesloten voor bezoek – 26 Maart 2023
(English version below)
Graag willen wij u op de hoogte stellen van onderhoudswerkzaamheden aan gebouw van het datacenter in Heerlen.
Datum & Tijd: Start datum: 26 Maart 2023, 06:00 UTC / 08:00 CEST Eind datum: 26 Maart 2023, 23:59 UTC / 27 Maart 01:59 CEST
Verwachte downtime: Geen downtime verwacht
Impact: Gedurende de hele dag is het niet mogelijk het datacenter in Heerlen te betreden.
Reden voor deze maintenance: Er zullen nieuwe watervoorzieningen worden geplaatst door de beheerder van het gebouw. De beheerder heeft ervoor gekozen om het gehele gebouw de hele dag gesloten te houden.
Support: Mocht er tijdens deze werkzaamheden toch met spoed het datacenter worden bezocht dan dient er gebeld te worden naar de Carbon6 service desk op: 045-206 0000. Het zal dan mogelijk zijn om voor een kort bezoek begeleid te worden naar de suite.
Neem gerust contact met ons op als u vragen of opmerkingen heeft.
We would like to notify you of upcoming maintenance events affecting the Heerlen datacenter.
Location: Heerlen, The Netherlands
Date & Time: Start date: March 26, 2023, 06:00 UTC End date: March 26, 2023, 23:59 UTC
Expected downtime: None expected
Impact: The Heerlen datacenter will be inaccessible for the entire duration of the maintenance.
Reason for these maintenances: New water appliances will be installed by our facility administrator. The administrator has chosen to close the datacenter in Heerlen for everyone the entire day.
Support: In case of emergencies the facility will be accessible for a short period of time under the guidance of the Carbon6 service desk staff. They can be called in advance on the following number: +31 45-206 0000.
We would like to notify you of upcoming network maintenance activities that will affect services in our Mumbai datacenter. The network maintenance has been scheduled for April 9, 2023.
Location: Mumbai, India
Schedule: Start time: April 9, 2023, 23:00 UTC End time: April 10, 2023, 05:00 UTC Planned downtime: impact expected (see below for details)
Reason for this maintenance: This maintenance serves the purpose of eliminating minor and major bugs by upgrading to a newer firmware version.
Expected downtime/impact: Total loss of connection can be experienced during this maintenance window.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/ You can find maintenance updates and the current situation at https://status.i3d.net/
We would like to notify you of upcoming network maintenance activities that will affect services in our Dallas datacenter. The network maintenance has been scheduled for March 23, 2023.
Schedule: Start time: April 12, 2023, 12:00 UTC End time: April 12, 2023, 16:00 UTC
Impact expected up to 240 minutes (see below for details)
Reason for this maintenance: We will be reseating the FPC device connected to one of our routers to resolve hardware performance errors.
Expected downtime/impact: Multiple circuits will experience loss of redundancy and additionally may experience increased latency for the duration of the maintenance.
We would like to notify you of upcoming network maintenance activities that will affect services in our Warsaw datacenter. The network maintenance has been scheduled for April 13, 2023.
Location: Warsaw, Poland
Schedule: Start time: April 13, 2023, 02:00 UTC End time: April 13, 2023, 08:00 UTC Planned downtime: No impact expected (see below for details)
Reason for this maintenance:
We are preventively applying software upgrades to our routers to fix a number of larger and smaller bugs and improve performance. The routers will be upgraded one at a time to prevent downtime.
During this maintenance, reduced redundancy is expected along with a possible slightly increased latency for some end-users.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/