Some systems are experiencing issues

About This Site

Welcome to the status page of i3D.net. Any known issues affecting any of our services will be tracked on this page. Potential impact may vary from customer to customer depending on the systems or services impacted.

All times used on this page will be in the UTC timezone.

You can subscribe to receive an email as soon as a status update has been published. You may consult our Privacy Statement for more information on the processing of your personal data.

Please reach out to our support team through our website or support@i3d.net if you have any questions or need help.

We are also available 24/7 by phone on the following phone numbers:

+31 (0)10 890 00 70

1-800-482-6910

Maintenance
[Power Maintenance] Generator On-load Test - Rotterdam – May 5, 2026

Dear Client,

We would like to notify you of upcoming power maintenance activities that will affect services in our Rotterdam datacenter. The power maintenance has been scheduled for May 5, 2026

Location: Rotterdam, The Netherlands

Original window: Start time: May 5, 2026, 06:00 UTC End time: May 5, 2026, 09:00 UTC Planned impact: No impact (see below for details)

Reason for this maintenance: To ensure the proper functioning of our power infrastructure, our generators will undergo an on-load test run.

Expected impact: No Impact: No impact is expected for this maintenance, as there is no outage for the power systems. Customers in the datacenter at the time of the maintenance can hear loud noises.

Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/

Past Incidents

Wednesday 9th, October 2019

No incidents reported

Tuesday 8th, October 2019

No incidents reported

Monday 7th, October 2019

No incidents reported

Sunday 6th, October 2019

No incidents reported

Saturday 5th, October 2019

No incidents reported

Friday 4th, October 2019

NL: Rotterdam Rotterdam datacenter network

At this moment we are experiencing problems with: The i3D.net network in our Rotterdam Datacenter because an important network provider (NL-ix) is experiencing issues.

The cause of the incident is currently: Known, NL-ix reported issues on their side.

We have taken the following actions to resolve the incident: We will disable the NL-ix port if the issue persists.

Estimated time of repair: Unknown

Impact: You may experience packetloss or loss of connection to your servers.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

  • NL-ix port is enabled again and operates as normal. Hereby we close this incident.

  • We have been informed that NL-ix has found the cause of the problem and resolved it. Our network department will consult on which moment we will enable our NL-ix ports again.

  • We have disabled the NL-ix port and will wait for further notice from NL-ix when to enable the connection again. This should return the stability in our network.

    • Thursday 3rd, October 2019

    No incidents reported