Welcome to the status page of i3D.net. Any known issues affecting any of our services will be tracked on this page. Potential impact may vary from customer to customer depending on the systems or services impacted.
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Please reach out to our support team through our website or support@i3d.net if you have any questions or need help.
We are also available 24/7 by phone on the following phone numbers:
+31 (0)10 890 00 70
1-800-482-6910
Dear Client,
We would like to notify you of upcoming cooling maintenance activities that will affect services in our Rotterdam datacenter. The cooling maintenance has been scheduled for June 22, 2026.
Location: Rotterdam, The Netherlands
Schedule: Start time: June 22, 2026, 05:00 UTC End time: August 13, 2026, 14:00 UTC Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance: We will be performing a cooling maintenance on our cooling units to continue reliability and stability.
Expected impact:
Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window. There maybe some small temperature fluctuations as the units are being worked on.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
Update to original maintenance window:
We would like to notify you of an update to the cooling maintenance activities regarding services in our Rotterdam datacenter originally scheduled for June 22, 2026. There has been an extension on this maintenance window with new dates provided below. The extended maintenance will now be in three stages.
Schedule: Stage 1 Start time: July 28, 2026, 05:00 UTC End time: July 29, 2026, 14:00 UTC
Stage 2 Start time: August 7, 2026, 05:00 UTC End time: August 7, 2026, 14:00 UTC
Stage 3 Start time: August 10, 2026, 05:00 UTC End time: August 13, 2026, 14:00 UTC
Expected impact remains the same.
Dear Client,
We would like to notify you of upcoming network maintenance activities that will affect services in our Montreuil datacenter. The network maintenance has been scheduled for August 7, 2026.
Location: Montreuil, France
Schedule: Start time: August 7, 2026, 22:00 UTC End time: August 8, 2026, 01:00 UTC Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance: The maintenance involves a configuration change on our routers to improve stability and prevent potential issues.
Expected impact: Reduced Redundancy: The activity will be performed one router at a time. During this window, network redundancy will be reduced.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
Dear Client,
We would like to notify you of upcoming emergency network maintenance activities that will affect services in our Dallas datacenter. The emergency network maintenance has been scheduled for July 23, 2026.
Location: Dallas, The USA
Schedule: Start time: July 23, 2026, 10:00 UTC End time: July 23, 2026, 14:00 UTC Planned impact: Full downtime (see below for details)
Reason for this maintenance: We will be performing firmware upgrades on our router(s) to improve quality and ensure long-term reliability.
Expected impact: Full downtime: There will be expected downtime, as the router(s) needs to be rebooted to complete the upgrade. BGP-to-Host services will experience disruption while the router upgrade is in progress.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/ You can find maintenance updates and the current situation at https://status.i3d.net/
Dear Client,
We would like to notify you of upcoming network maintenance activities that will affect services in our Dubai datacenter. The network maintenance has been scheduled for August 7, 2026.
Location: Dubai, UAE
Schedule: Start time: August 7, 2026, 22:00 UTC End time: August 8, 2026, 01:00 UTC Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance: The maintenance involves a configuration change on our routers to improve stability and prevent potential issues.
Expected impact: Reduced Redundancy: The activity will be performed one router at a time. During this window, network redundancy will be reduced.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
Dear Client,
We would like to notify you of upcoming maintenance activities that will affect services in our Newark datacenter. The maintenance has been scheduled for August 20, 2026.
Location: Newark, United States
Schedule: Start time: August 20, 2026, 11:00 UTC End time: August 20, 2026, 14:00 UTC Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance: We will be performing firmware upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability.
Expected impact: Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
Dear Client,
We would like to notify you of upcoming maintenance activities that will affect services in our Newark datacenter. The maintenance has been scheduled for August 24, 2026.
Location: Newark, United States
Schedule: Start time: August 24, 2026, 11:00 UTC End time: August 24, 2026, 14:00 UTC Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance: We will be performing firmware upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability.
Expected impact: Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
Dear Client,
We would like to notify you of upcoming cooling maintenance activities that will affect services in our Rotterdam datacenter. The cooling maintenance has been scheduled for September 2, 2026.
Location: Rotterdam, The Netherlands
Schedule: Start time: September 2, 2026, 05:00 UTC End time: September 3, 2026, 14:00 UTC Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance: We will be performing maintenance on our cooling units.
Expected impact: Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/ You can find maintenance updates and the current situation at https://status.i3d.net/