i3Dnet - Status Page

Experiencing partially degraded performance

Backbone link down between Frankfurt - defra1 & Rotterdam - nlrtm1
InvestigatingDegraded performance
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Frankfurt - defra1 and Rotterdam - nlrtm1.
Backbone link down between Newark - usewr1 & Toronto - cator1
InvestigatingDegraded performance
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Newark - usewr1 and Toronto - cator1.
Issues with i3D API Causing Degradation
MonitoringMajor outage
  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    UTC
    Investigating

    At the moment we are experiencing issues with: i3D API

    Impact: API degraded performance
    Estimated time of repair: Currently unknown

    Support:

    Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found [here](https://www.i3d.net/support/).

Backbone link down between Chicago - uschi1 & Seattle - ussea1
IdentifiedDegraded performance
  • Identified
    UTC
    Identified
    We have identified the issue, we will continue to work towards a resolution.
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Chicago - uschi1 and Seattle - ussea1.
Backbone link down between Frankfurt - defra1 & Vienna - atvie1
InvestigatingDegraded performance
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Frankfurt - defra1 and Vienna - atvie1.
Backbone link down between Copenhagen - dkcph1 & Stockholm - sesto1
MonitoringDegraded performance
  • Monitoring
    UTC
    Monitoring
    We have resolved the incident, we will keep monitoring the situation.
  • Identified
    UTC
    Identified
    We have identified the issue, we will continue to work towards a resolution.
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Copenhagen - dkcph1 and Stockholm - sesto1.
Backbone link down between Frankfurt - defra1 & Warsaw - plwaw1
InvestigatingDegraded performance
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Frankfurt - defra1 and Warsaw - plwaw1.
OCT26
[Power Maintenance] Vendor Power Maintenance - Pointe-Claire – October 26-November 12, 2026 - MCOM-500
Planned14:00 – November 12, 2026 at 06:00UTC400 hours
  • Planned
    October 13, 2026 at 01:32UTC
    Planned
    October 13, 2026 at 01:32UTC

    We would like to notify you of upcoming power maintenance activities that will affect services in our Montreal datacenter. The Power maintenance has been scheduled for October, 26 2026.

    Location
    Montreal, Canada

    Schedule
    Start time: October 26, 2026, 10:00 UTC
    End time: November 12, 2026, 01:00 UTC

    Planned impact
    Reduced Redundancy (see below for details)

    Reason for this maintenance
    To ensure the proper functioning of our power infrastructure, the local vendor will be performing maintenance on the power feed infrastructure.

    Expected impact

    The maintenance will only be done on a single feed with no expected downtime on servers.

Under maintenance
Under maintenance

FlexMetal - Under maintenance

100.0% uptime
Notice history 30 days ago

FlexVM - Operational

100.0% uptime
Notice history 30 days ago
Degraded performance

Amsterdam - nlams1 - Operational

100.0% uptime
Notice history 30 days ago

Amsterdam - nlams2 - Operational

100.0% uptime
Notice history 30 days ago

Ashburn - usqas1 - Operational

100.0% uptime
Notice history 30 days ago

Ashburn - usqas2 - Operational

100.0% uptime
Notice history 30 days ago

Atlanta - usatl1 - Operational

100.0% uptime
Notice history 30 days ago

Bucharest - robuh1 - Operational

100.0% uptime
Notice history 30 days ago

Budapest - hubud1 - Operational

100.0% uptime
Notice history 30 days ago

Buenos Aires - arbue1 - Operational

100.0% uptime
Notice history 30 days ago

Chicago - uschi1 - Degraded performance

100.0% uptime
Notice history 30 days ago

Chicago - uschi3 - Operational

100.0% uptime
Notice history 30 days ago

Copenhagen - dkcph1 - Degraded performance

100.0% uptime
Notice history 30 days ago

Shanghai - cnsgh1 - Operational

100.0% uptime
Notice history 30 days ago

Dallas - usdal1 - Operational

100.0% uptime
Notice history 30 days ago

Dallas - usdal3 - Operational

100.0% uptime
Notice history 30 days ago

Dubai - aedxb1 - Operational

100.0% uptime
Notice history 30 days ago

Frankfurt - defra1 - Degraded performance

100.0% uptime
Notice history 30 days ago

Fujairah - aefjr1 - Operational

100.0% uptime
Notice history 30 days ago

Heerlen - nlhen1 - Operational

100.0% uptime
Notice history 30 days ago

Hong Kong - hkhkg1 - Operational

100.0% uptime
Notice history 30 days ago

Johannesburg - zajnb1 - Operational

100.0% uptime
Notice history 30 days ago

Kyiv - uaiev1 - Operational

100.0% uptime
Notice history 30 days ago

London - gblon1 - Operational

100.0% uptime
Notice history 30 days ago

Los Angeles - uslax1 - Operational

100.0% uptime
Notice history 30 days ago

Madrid - esmad1 - Operational

100.0% uptime
Notice history 30 days ago

Milan - itmil1 - Operational

100.0% uptime
Notice history 30 days ago

Montreal - camtr4 - Operational

100.0% uptime
Notice history 30 days ago

Montreal - camtr5 - Operational

100.0% uptime
Notice history 30 days ago

Montreal - camtr6 - Operational

100.0% uptime
Notice history 30 days ago

Mumbai - inbom1 - Operational

100.0% uptime
Notice history 30 days ago

Newark - usewr1 - Degraded performance

100.0% uptime
Notice history 30 days ago

Oslo - noosl1 - Operational

100.0% uptime
Notice history 30 days ago

Paris - frpar1 - Operational

100.0% uptime
Notice history 30 days ago

Paris - frstd1 - Operational

100.0% uptime
Notice history 30 days ago

Paris - frmtl1 - Operational

100.0% uptime
Notice history 30 days ago

Paris - fravs1 - Operational

100.0% uptime
Notice history 30 days ago

Phoenix - usphx1 - Operational

100.0% uptime
Notice history 30 days ago

Rotterdam - nlrtm1 - Degraded performance

100.0% uptime
Notice history 30 days ago

San Jose - usscz1 - Operational

100.0% uptime
Notice history 30 days ago

Santiago - clscl1 - Operational

100.0% uptime
Notice history 30 days ago

São Paulo - brbri1 - Operational

100.0% uptime
Notice history 30 days ago

São Paulo - brcoa1 - Operational

100.0% uptime
Notice history 30 days ago

Seattle - ussea1 - Degraded performance

100.0% uptime
Notice history 30 days ago

Singapore - sgsin1 - Operational

100.0% uptime
Notice history 30 days ago

Sofia - bgsof1 - Operational

100.0% uptime
Notice history 30 days ago

Stockholm - sesto1 - Degraded performance

100.0% uptime
Notice history 30 days ago

Stockholm - sesto2 - Operational

100.0% uptime
Notice history 30 days ago

Sydney - ausyd2 - Operational

100.0% uptime
Notice history 30 days ago

Tokyo - jptyo1 - Operational

100.0% uptime
Notice history 30 days ago

Tokyo - jptyo2 - Operational

100.0% uptime
Notice history 30 days ago

Tokyo - jptyo3 - Operational

100.0% uptime
Notice history 30 days ago

Toronto - cator1 - Degraded performance

100.0% uptime
Notice history 30 days ago

Vienna - atvie1 - Degraded performance

100.0% uptime
Notice history 30 days ago

Warsaw - plwaw1 - Degraded performance

100.0% uptime
Notice history 30 days ago

Warsaw - plwaw2 - Operational

100.0% uptime
Notice history 30 days ago

Zurich - chzrh1 - Operational

100.0% uptime
Notice history 30 days ago

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