Dear Client,
We would like to notify you of upcoming infrastructure maintenance activities that will affect services globally. The maintenance has been scheduled for October 19, 2026.
Location:
Global
Schedule:
Start time: October 19, 2026, 07:00 UTC
End time: October 23, 2026, 07:00 UTC
Planned impact: Service degradation (see below for details)
Reason for this maintenance:
We will be performing upgrades on our backend systems to improve quality and ensure long-term reliability.
Expected impact:
Service degradation: Planned maintenance will be performed to apply updates to our backend systems. A few brief disruptions to active connections may be experienced during this activity.
Affected services:
ONE and Smartdc portals: users will be logged out
ODP: Host agent connections will be reset and automatically reconnect
API: Calls will fail during the update.
FlexMetal: API requests may fail during the update
Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: Support
You can find maintenance updates and the current situation at i3D.net Status Page
