Welcome to the status page of i3D.net. Any known issues affecting any of our services will be tracked on this page. Potential impact may vary from customer to customer depending on the systems or services impacted.
All times used on this page will be in the UTC timezone.
You can subscribe to receive an email as soon as a status update has been published. You may consult our Privacy Statement for more information on the processing of your personal data.
Please reach out to our support team through our website or support@i3d.net if you have any questions or need help.
We are also available 24/7 by phone on the following phone numbers:
+31 (0)10 890 00 70
1-800-482-6910
Dear Client, We would like to notify you of upcoming Fire System maintenance that will take place at Smartdc Rotterdam, May 26 -29, 2026.
Location: Rotterdam, The Netherlands
Schedule: Start time: May 26, 2026, 07:00 UTC End time: May 29, 2026, 16:00 UTC
Planned impact: No Impact (see below for details)
Reason for this maintenance: Our vendor will be performing preventative annual maintenance work to improve the performance, reliability and integrity of the Fire Suppression System.
Expected impact: No Impact is expected. During this maintenance, the Fire System alarm might go off.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: Support
We would like to notify you of upcoming power maintenance activities that will affect services in our Rotterdam datacenter. The power maintenance has been scheduled for June 9, 2026.
Location: Rotterdam, The Netherlands
Schedule: Start time: June 9, 2026, 06:00 UTC End time: June 9, 2026, 09:00 UTC Planned impact: No impact (see below for details)
Reason for this maintenance: We are conducting tests of our generators to ensure ongoing reliability and compliance.
Expected impact: The generator tests will be done off-load, services will remain fully supported by both the grid and generators. Some noise from the generators can be heard when present in the datacenter
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
At this moment we are experiencing problems with: Backbone link for Budapest
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: Our engineers are working to resolve this incident
Estimated time of repair: No ETR available at this time
Impact: Due to the current incident on our backbone link Budapest, users around the surrounding region may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link for Vienna
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: Our engineers are working to resolve this incident
Estimated time of repair: No ETR available at this time
Impact: Due to the current incident on our backbone link Vienna, users around the surrounding region may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link between our Toronto and Montreal datacenters.
The cause of the incident is currently: Unknown.
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: No ETR available at this time.
Impact: Due to the current incident on our backbone link between our Toronto and Montreal datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link between our Milan and Bucharest datacenters.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: Unknown.
Impact: Due to the current incident on our backbone link between our Milan and Bucharest datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link between our Warsaw and Moscow datacenters is down.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We have reached out to our vendor for more information.
Estimated time of repair: No ETR at this time.
Impact: Due to the current incident on our backbone link between our Warsaw and Moscow datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link between our Budapest and Bucharest datacenters.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: Unknown.
Impact: Due to the current incident on our backbone link between our Budapest and Bucharest datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link between our Kiev and Warsaw datacenters.
The cause of the incident is currently: Unknown.
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: No ETR available at this time. Given the ongoing situation in this region, we are unsure about the speed of repair for this incident and are expecting this to take longer than usual.
Impact: Due to the current incident on our backbone link between our Kiev and Warsaw datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link between our Tokyo and Singapore datacenters.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: No ETR available at this time.
Impact: Due to the current incident on our backbone link between our Tokyo and Singapore datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
No incidents reported
At this moment we are experiencing problems with: Backbone link between our Atlanta and Ashburn datacenters down.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: No ETR available at this time.
Impact: Due to the current incident on our backbone link between our Atlanta and Ashburn datacenters, impact could be visible in the form of increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link between our Chicago and Toronto datacenters down.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: No ETR available at this time.
Impact: Due to the current incident on our backbone link between our Chicago and Toronto datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link between our Heerlen and Frankfurt datacenters down.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: No ETR available at this time.
Impact: Due to the current incident on our backbone link between our Heerlen and Frankfurt datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link between our Atlanta and Ashburn datacenters down.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: No ETR available at this time.
Impact: Due to the current incident on our backbone link between our Atlanta and Ashburn datacenters, impact could be visible in the form of increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link between our Santa Clara and Chicago datacenters is down.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We have reached out to our vendor for more information.
Estimated time of repair: No ETR at this time.
Impact: Due to the current incident on our backbone link between our Santa Clara and Chicago datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link between our Warsaw and Moscow datacenters is down.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We have reached out to our vendor for more information.
Estimated time of repair: No ETR at this time.
Impact: Due to the current incident on our backbone link between our Warsaw and Moscow datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link between our Budapest and Bucharest datacenters.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: Unknown.
Impact: Due to the current incident on our backbone link between our Budapest and Bucharest datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
This incident has been resolved
The link is back down, we have asked our vendor for an update.
We see that the backbone is backup. We are still awaiting confirmation from our vendor that the link is stable again.
Another fibercut has been identified and repair works are already ongoing. No ETR at this time.
We see that the backbone is backup. We are still awaiting confirmation from our vendor that the link is stable again.
At this moment we are experiencing problems with: Backbone link between our Ashburn and Newark datacenters.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: No ETR available at this time.
Impact: Due to the current incident on our backbone link between our Ashburn and Newark datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.