Welcome to the status page of i3D.net. Any known issues affecting any of our services will be tracked on this page. Potential impact may vary from customer to customer depending on the systems or services impacted.
All times used on this page will be in the UTC timezone.
You can subscribe to receive an email as soon as a status update has been published. You may consult our Privacy Statement for more information on the processing of your personal data.
Please reach out to our support team through our website or support@i3d.net if you have any questions or need help.
We are also available 24/7 by phone on the following phone numbers:
+31 (0)10 890 00 70
1-800-482-6910
Dear Client, We would like to notify you of upcoming Fire System maintenance that will take place at Smartdc Rotterdam, May 26 -29, 2026.
Location: Rotterdam, The Netherlands
Schedule: Start time: May 26, 2026, 07:00 UTC End time: May 29, 2026, 16:00 UTC
Planned impact: No Impact (see below for details)
Reason for this maintenance: Our vendor will be performing preventative annual maintenance work to improve the performance, reliability and integrity of the Fire Suppression System.
Expected impact: No Impact is expected. During this maintenance, the Fire System alarm might go off.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: Support
At this moment we are experiencing problems with: Backbone link between our Seattle and Chicago datacenters.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: No ETR available at this time.
Impact: Due to the current incident on our backbone link between our Seattle and Chicago datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link between our Kiev and Warsaw datacenters.
The cause of the incident is currently: Unknown.
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: No ETR available at this time. Given the ongoing situation in this region, we are unsure about the speed of repair for this incident and are expecting this to take longer than usual.
Impact: Due to the current incident on our backbone link between our Kiev and Warsaw datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment, we are experiencing problems with: Backbone link between our Dubai and Mumbai datacenters down.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: No ETR available at this time.
Impact: Due to the current incident on our backbone link between our Dubai and Mumbai datacenters, impact could be visible in the form of increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link between our Atlanta and Ashburn datacenters down.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: No ETR available at this time.
Impact: Due to the current incident on our backbone link between our Atlanta and Ashburn datacenters, impact could be visible in the form of increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link between our London and Newark datacenters.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: Unknown.
Impact: Due to the current incident on our backbone link between our London and Newark datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Incident in our Milan datacenter.
The cause of the incident is currently: Unknown
Estimated time of repair: No ETR available
Impact: We briefly lost connection to our Milan datacenter.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link between our Hong Kong and Tokyo datacenters.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: Unknown.
Impact: Due to the current incident on our backbone link between our Hong Kong and Tokyo datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment we are experiencing problems with: Backbone link between our Seattle and Chicago datacenters.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: No ETR available at this time.
Impact: Due to the current incident on our backbone link between our Seattle and Chicago datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment, we are experiencing problems with: Backbone link between our Frankfurt and Rotterdam datacenters*.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: Unknown
Impact: Due to the current incident on our backbone link between our Frankfurt and Rotterdam datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment, we are experiencing problems with: Backbone link between our Paris and Rotterdam datacenters*.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: Unknown
Impact: Due to the current incident on our backbone link between our Paris and Rotterdam datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.
At this moment, we are experiencing problems with: Backbone link between our London and Rotterdam datacenters*.
The cause of the incident is currently: Unknown
We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.
Estimated time of repair: Unknown
Impact: Due to the current incident on our backbone link between our London and Rotterdam datacenters, users between these and surrounding regions may experience increased latency.
Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.
Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.