i3D.net Status Page

Monitoring
October 20, 2026 at 13:20UTC
Monitoring
October 20, 2026 at 13:20UTC
We have resolved the incident, we will keep monitoring the situation.
Identified
October 20, 2026 at 13:20UTC
Identified
October 20, 2026 at 13:20UTC
We have identified the issue, we will continue to work towards a resolution.
Investigating
October 20, 2026 at 10:02UTC
Investigating
October 20, 2026 at 10:02UTC
We are currently experiencing some issues with our backbone link between Copenhagen - dkcph1 and Stockholm - sesto1.

Identified
October 20, 2026 at 09:39UTC
Identified
October 20, 2026 at 09:39UTC
We have identified the issue, we will continue to work towards a resolution.
Investigating
October 20, 2026 at 09:16UTC
Investigating
October 20, 2026 at 09:16UTC
We are currently experiencing some issues with our backbone link between Paris - frstd1 and Rotterdam - nlrtm1.

Investigating
October 19, 2026 at 22:01UTC
Investigating
October 19, 2026 at 22:01UTC
We are currently experiencing some issues with our backbone link between Frankfurt - defra1 and Warsaw - plwaw1.

Monitoring
October 19, 2026 at 13:59UTC
Monitoring
October 19, 2026 at 13:59UTC
We have resolved the incident, we will keep monitoring the situation.
Identified
October 19, 2026 at 13:59UTC
Identified
October 19, 2026 at 13:59UTC
We have identified the issue, we will continue to work towards a resolution.
Investigating
October 19, 2026 at 08:51UTC
Investigating
October 19, 2026 at 08:51UTC
We are currently experiencing some issues with our backbone link between Madrid - esmad1 and Paris - frpar1.

OCT19

MCOM-494 | [Infrastructure Maintenance] Backend Systems Upgrade - Global - October 19, 2026

In progress05:00 – October 23, 2026 at 05:00UTC96 hours

In progress
October 19, 2026 at 05:00UTC
In progress
October 19, 2026 at 05:00UTC
Maintenance is now in progress
Planned
October 05, 2026 at 14:53UTC
Planned
October 05, 2026 at 14:53UTC
Dear Client,
We would like to notify you of upcoming infrastructure maintenance activities that will affect services globally. The maintenance has been scheduled for October 19, 2026.
Location:
Global
Schedule:
Start time: October 19, 2026, 07:00 UTC
End time: October 23, 2026, 07:00 UTC
Planned impact: Service degradation (see below for details)
Reason for this maintenance:
We will be performing upgrades on our backend systems to improve quality and ensure long-term reliability.
Expected impact:
Service degradation: Planned maintenance will be performed to apply updates to our backend systems. A few brief disruptions to active connections may be experienced during this activity.
Affected services:
ONE and Smartdc portals: users will be logged out
ODP: Host agent connections will be reset and automatically reconnect
API: Calls will fail during the update.
FlexMetal: API requests may fail during the update
Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: Support
You can find maintenance updates and the current situation at i3D.net Status Page

OCT26

9 maintenance periods are planned

Next: October 26, 2026 · [Power Maintenance] Vendor Power Maintenance - Pointe-Claire – October 26-November 12, 2026 - MCOM-500

Operational

Under maintenance

Operational

Under maintenance

100.0% uptime

Operational

Degraded performance

100.0% uptime

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