16:I[418093,["/_next/static/immutable/chunks/0-t9ldvz6tplh.js","/_next/static/immutable/chunks/0pg6diirutp76.js","/_next/static/immutable/chunks/1rgjq3m08vnq-.js","/_next/static/immutable/chunks/3vhoq6z9l7f_l.js","/_next/static/immutable/chunks/1ux3ipou3poda.js","/_next/static/immutable/chunks/070c3ag-pt2qd.js","/_next/static/immutable/chunks/0z2huhf2i1pys.js","/_next/static/immutable/chunks/00bhc9_y9mshn.js","/_next/static/immutable/chunks/0ncx2wt_pm23b.js","/_next/static/immutable/chunks/1djklll3e-dl2.js","/_next/static/immutable/chunks/44e6ujgfb3e1i.js","/_next/static/immutable/chunks/1gl0au-srty6f.js","/_next/static/immutable/chunks/1sffjylsv4ac7.js"],"ClientOnly"] 17:I[61946,["/_next/static/immutable/chunks/0-t9ldvz6tplh.js","/_next/static/immutable/chunks/0pg6diirutp76.js","/_next/static/immutable/chunks/1rgjq3m08vnq-.js","/_next/static/immutable/chunks/3vhoq6z9l7f_l.js","/_next/static/immutable/chunks/1ux3ipou3poda.js","/_next/static/immutable/chunks/070c3ag-pt2qd.js","/_next/static/immutable/chunks/0z2huhf2i1pys.js","/_next/static/immutable/chunks/00bhc9_y9mshn.js","/_next/static/immutable/chunks/0ncx2wt_pm23b.js","/_next/static/immutable/chunks/1djklll3e-dl2.js","/_next/static/immutable/chunks/44e6ujgfb3e1i.js","/_next/static/immutable/chunks/1gl0au-srty6f.js","/_next/static/immutable/chunks/1sffjylsv4ac7.js"],"default"] 18:T4fe,Dear Client, We would like to notify you of upcoming infrastructure maintenance activities that will affect services globally. The maintenance has been scheduled for October 19, 2026. **Location:** Global **Schedule:** Start time:October 19, 2026, 07:00 UTC End time:October 23, 2026, 07:00 UTC Planned impact: Service degradation (see below for details) **Reason for this maintenance:** We will be performing upgrades on our backend systems to improve quality and ensure long-term reliability. **Expected impact:** **Service degradation:** Planned maintenance will be performed to apply updates to our backend systems. A few brief disruptions to active connections may be experienced during this activity. **Affected services:** ONE and Smartdc portals: users will be logged out ODP: Host agent connections will be reset and automatically reconnect API: Calls will fail during the update. FlexMetal: API requests may fail during the update **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: [Support](https://i3d.net/support/) You can find maintenance updates and the current situation at [i3D.net](http://i3D.net)[ Status Page](https://status.i3d.net/)19:T4fe,Dear Client, We would like to notify you of upcoming infrastructure maintenance activities that will affect services globally. The maintenance has been scheduled for October 19, 2026. **Location:** Global **Schedule:** Start time:October 19, 2026, 07:00 UTC End time:October 23, 2026, 07:00 UTC Planned impact: Service degradation (see below for details) **Reason for this maintenance:** We will be performing upgrades on our backend systems to improve quality and ensure long-term reliability. **Expected impact:** **Service degradation:** Planned maintenance will be performed to apply updates to our backend systems. A few brief disruptions to active connections may be experienced during this activity. **Affected services:** ONE and Smartdc portals: users will be logged out ODP: Host agent connections will be reset and automatically reconnect API: Calls will fail during the update. FlexMetal: API requests may fail during the update **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: [Support](https://i3d.net/support/) You can find maintenance updates and the current situation at [i3D.net](http://i3D.net)[ Status Page](https://status.i3d.net/)1a:T98e,

Dear Client,

We would like to notify you of upcoming infrastructure maintenance activities that will affect services globally. The maintenance has been scheduled for October 19, 2026.

Location:
Global

Schedule:
Start time: October 19, 2026, 07:00 UTC
End time: October 23, 2026, 07:00 UTC
Planned impact: Service degradation (see below for details)

Reason for this maintenance:
We will be performing upgrades on our backend systems to improve quality and ensure long-term reliability.

Expected impact:
Service degradation: Planned maintenance will be performed to apply updates to our backend systems. A few brief disruptions to active connections may be experienced during this activity.

Affected services:
ONE and Smartdc portals: users will be logged out
ODP: Host agent connections will be reset and automatically reconnect
API: Calls will fail during the update.
FlexMetal: API requests may fail during the update

Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: Support
You can find maintenance updates and the current situation at i3D.net Status Page

1b:T98e,

Dear Client,

We would like to notify you of upcoming infrastructure maintenance activities that will affect services globally. The maintenance has been scheduled for October 19, 2026.

Location:
Global

Schedule:
Start time: October 19, 2026, 07:00 UTC
End time: October 23, 2026, 07:00 UTC
Planned impact: Service degradation (see below for details)

Reason for this maintenance:
We will be performing upgrades on our backend systems to improve quality and ensure long-term reliability.

1c:T60f,

Dear Client,

We would like to notify you of upcoming maintenance activities that will affect services in our Rotterdam datacenter. The maintenance has been scheduled for October 20, 2026.

Location:
Rotterdam, The Netherlands

Schedule:
Start time: October 20, 2026, 03:00 UTC
End time: October 20, 2026, 06:00 UTC
Planned impact: Reduced redundancy (see below for details)

Reason for this maintenance:
We will be performing BIOS and software upgrades on our aggregation switches to improve quality and ensure long-term reliability.

Expected impact:
Reduced redundancy: No impact is expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact.

Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: Support

1d:T60f,

Dear Client,

We would like to notify you of upcoming maintenance activities that will affect services in our Rotterdam datacenter. The maintenance has been scheduled for October 20, 2026.

Location:
Rotterdam, The Netherlands

Schedule:
Start time: October 20, 2026, 03:00 UTC
End time: October 20, 2026, 06:00 UTC
Planned impact: Reduced redundancy (see below for details)

Reason for this maintenance:
We will be performing BIOS and software upgrades on our aggregation switches to improve quality and ensure long-term reliability.

Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: Support

1e:T5a0,Dear Client, We would like to notify you of upcoming power maintenance activities that will affect services in our Rotterdam datacenter. The Dark-site has been scheduled for November 3, 2026. **Location:** Rotterdam, The Netherlands **Schedule:** Start time:November 3, 2026, 07:00 UTC End time:November 3, 2026, 09:00 UTC Planned impact: Impact expected (see below for details) **Reason for this maintenance:** To ensure the proper functioning of our power infrastructure in the event of a power outage at our Rotterdam datacenter, our generators will undergo testing. We will simulate a real power outage by switching off power to our phase monitoring systems. **Expected impact:** The lights at our datacenter will briefly blink and there will be a short interruption on the B-feed during the switchover to the emergency power. If all systems function as expected, we will switch back when possible without extra interruption. **Reduced redundancy:** As the generator control systems are switched to maintenance mode during the test run, auxiliary power redundancy is reduced during the maintenance window. **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: [Support](https://i3d.net/support/) You can find maintenance updates and the current situation at [i3D.net](http://i3D.net)[ Status Page](https://status.i3d.net/)1f:T5a0,Dear Client, We would like to notify you of upcoming power maintenance activities that will affect services in our Rotterdam datacenter. The Dark-site has been scheduled for November 3, 2026. **Location:** Rotterdam, The Netherlands **Schedule:** Start time:November 3, 2026, 07:00 UTC End time:November 3, 2026, 09:00 UTC Planned impact: Impact expected (see below for details) **Reason for this maintenance:** To ensure the proper functioning of our power infrastructure in the event of a power outage at our Rotterdam datacenter, our generators will undergo testing. We will simulate a real power outage by switching off power to our phase monitoring systems. **Expected impact:** The lights at our datacenter will briefly blink and there will be a short interruption on the B-feed during the switchover to the emergency power. If all systems function as expected, we will switch back when possible without extra interruption. **Reduced redundancy:** As the generator control systems are switched to maintenance mode during the test run, auxiliary power redundancy is reduced during the maintenance window. **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: [Support](https://i3d.net/support/) You can find maintenance updates and the current situation at [i3D.net](http://i3D.net)[ Status Page](https://status.i3d.net/)20:Ta20,

Dear Client,

We would like to notify you of upcoming power maintenance activities that will affect services in our Rotterdam datacenter. The Dark-site has been scheduled for November 3, 2026.

Location:
Rotterdam, The Netherlands

Schedule:
Start time: November 3, 2026, 07:00 UTC
End time: November 3, 2026, 09:00 UTC
Planned impact: Impact expected (see below for details)

Reason for this maintenance:
To ensure the proper functioning of our power infrastructure in the event of a power outage at our Rotterdam datacenter, our generators will undergo testing. We will simulate a real power outage by switching off power to our phase monitoring systems.

Expected impact:
The lights at our datacenter will briefly blink and there will be a short interruption on the B-feed during the switchover to the emergency power. If all systems function as expected, we will switch back when possible without extra interruption.

Reduced redundancy: As the generator control systems are switched to maintenance mode during the test run, auxiliary power redundancy is reduced during the maintenance window.

21:Ta20,

Dear Client,

We would like to notify you of upcoming power maintenance activities that will affect services in our Rotterdam datacenter. The Dark-site has been scheduled for November 3, 2026.

Location:
Rotterdam, The Netherlands

Schedule:
Start time: November 3, 2026, 07:00 UTC
End time: November 3, 2026, 09:00 UTC
Planned impact: Impact expected (see below for details)

Reduced redundancy: As the generator control systems are switched to maintenance mode during the test run, auxiliary power redundancy is reduced during the maintenance window.

22:T4fe,Dear Client, We would like to notify you of upcoming infrastructure maintenance activities that will affect services globally. The maintenance has been scheduled for December 2, 2026. **Location:** Global **Schedule:** Start time:December 2, 2026, 09:00 UTC End time:December 2, 2026, 13:00 UTC Planned impact: Service degradation (see below for details) **Reason for this maintenance:** We will be performing upgrades on our backend systems to improve quality and ensure long-term reliability. **Expected impact:** **Service degradation:** Planned maintenance will be performed to apply updates to our backend systems. A few brief disruptions to active connections may be experienced during this activity. **Affected services:** ONE and Smartdc portals: users will be logged out ODP: Host agent connections will be reset and automatically reconnect API: Calls will fail during the update. FlexMetal: API requests may fail during the update **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: [Support](https://i3d.net/support/) You can find maintenance updates and the current situation at [i3D.net](http://i3D.net)[ Status Page](https://status.i3d.net/)23:T4fe,Dear Client, We would like to notify you of upcoming infrastructure maintenance activities that will affect services globally. The maintenance has been scheduled for December 2, 2026. **Location:** Global **Schedule:** Start time:December 2, 2026, 09:00 UTC End time:December 2, 2026, 13:00 UTC Planned impact: Service degradation (see below for details) **Reason for this maintenance:** We will be performing upgrades on our backend systems to improve quality and ensure long-term reliability. **Expected impact:** **Service degradation:** Planned maintenance will be performed to apply updates to our backend systems. A few brief disruptions to active connections may be experienced during this activity. **Affected services:** ONE and Smartdc portals: users will be logged out ODP: Host agent connections will be reset and automatically reconnect API: Calls will fail during the update. FlexMetal: API requests may fail during the update **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: [Support](https://i3d.net/support/) You can find maintenance updates and the current situation at [i3D.net](http://i3D.net)[ Status Page](https://status.i3d.net/)24:T98e,

Dear Client,

We would like to notify you of upcoming infrastructure maintenance activities that will affect services globally. The maintenance has been scheduled for December 2, 2026.

Location:
Global

Schedule:
Start time: December 2, 2026, 09:00 UTC
End time: December 2, 2026, 13:00 UTC
Planned impact: Service degradation (see below for details)

Reason for this maintenance:
We will be performing upgrades on our backend systems to improve quality and ensure long-term reliability.

25:T98e,

Dear Client,

We would like to notify you of upcoming infrastructure maintenance activities that will affect services globally. The maintenance has been scheduled for December 2, 2026.

Location:
Global

Schedule:
Start time: December 2, 2026, 09:00 UTC
End time: December 2, 2026, 13:00 UTC
Planned impact: Service degradation (see below for details)

Reason for this maintenance:
We will be performing upgrades on our backend systems to improve quality and ensure long-term reliability.

26:T4de,

Dear Client,

We would like to notify you of upcoming maintenance activities that will affect services in our Rotterdam datacenter. The maintenance has been scheduled for October 15, 2026.

Location:
Rotterdam, Netherlands

Schedule:
Start time: October 15, 2026, 03:00 UTC
End time: October 15, 2026, 06:00 UTC
Planned impact: Reduced redundancy (see below for details)

Reason for this maintenance:
We will be performing bios and software upgrades on our aggregation switches to improve quality and ensure long-term reliability.

Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/

27:T4de,

Dear Client,

We would like to notify you of upcoming maintenance activities that will affect services in our Rotterdam datacenter. The maintenance has been scheduled for October 15, 2026.

Location:
Rotterdam, Netherlands

Schedule:
Start time: October 15, 2026, 03:00 UTC
End time: October 15, 2026, 06:00 UTC
Planned impact: Reduced redundancy (see below for details)

Reason for this maintenance:
We will be performing bios and software upgrades on our aggregation switches to improve quality and ensure long-term reliability.

Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/

28:T599,

Dear Client,

We would like to notify you of upcoming emergency power maintenance activities that will affect services in our Seattle datacenter. The emergency power maintenance has been scheduled for October 14, 2026.

Location:
Seattle, USA

Schedule:
Start time: October 14, 2026, 13:00 UTC
End time: October 14, 2026, 17:00 UTC
Planned impact: Impact expected (see below for details)

Reason for this maintenance:
Vendor is performing an emergency power maintenance.

Expected impact:
Impact expected: Devices with correctly configured redundant connections will experience reduced redundancy only. Devices with incorrectly configured redundancy may experience service interruptions.

Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
You can find maintenance updates and the current situation at https://status.i3d.net/

29:T599,

Dear Client,

Location:
Seattle, USA

Schedule:
Start time: October 14, 2026, 13:00 UTC
End time: October 14, 2026, 17:00 UTC
Planned impact: Impact expected (see below for details)

Reason for this maintenance:
Vendor is performing an emergency power maintenance.

2a:T46e,Dear Customer, We would like to inform you that we have scheduled maintenance activities. **Location:** Global **Schedule:** **Date:** October 14, 2026 **Start time:** 08:00 UTC **End time:** 10:00 UTC **Impact:** Downtime **Reason for this maintenance:** We’re improving our load balancer systems to make our network more resilient and enhance overall system stability. **Expected impact:** There will be expected downtime, as the traffic has to be moved between the load balancers. During the window every affected service will be interrupted. We expect the possible interruption to last up to 5 minutes before the network has fully recovered. **Affected services:** [i3D.net](http://i3D.net) API ODP GLAD API ONE Portal Smartdc API Smartdc Portal **Contact:** Our Live Operations team will be available for questions during the maintenance. More details about how you can contact our Live Operations team can be found here: [Support](https://i3d.net/support/) You can find maintenance updates and the current situation at [i3D.net](http://i3D.net)[ \- Status](https://status.i3d.net/)2b:T46e,Dear Customer, We would like to inform you that we have scheduled maintenance activities. **Location:** Global **Schedule:** **Date:** October 14, 2026 **Start time:** 08:00 UTC **End time:** 10:00 UTC **Impact:** Downtime **Reason for this maintenance:** We’re improving our load balancer systems to make our network more resilient and enhance overall system stability. **Expected impact:** There will be expected downtime, as the traffic has to be moved between the load balancers. During the window every affected service will be interrupted. We expect the possible interruption to last up to 5 minutes before the network has fully recovered. **Affected services:** [i3D.net](http://i3D.net) API ODP GLAD API ONE Portal Smartdc API Smartdc Portal **Contact:** Our Live Operations team will be available for questions during the maintenance. More details about how you can contact our Live Operations team can be found here: [Support](https://i3d.net/support/) You can find maintenance updates and the current situation at [i3D.net](http://i3D.net)[ \- Status](https://status.i3d.net/)2c:T967,

Dear Customer,
We would like to inform you that we have scheduled maintenance activities.

Location: Global

Schedule:
Date: October 14, 2026
Start time: 08:00 UTC
End time: 10:00 UTC
Impact: Downtime

Reason for this maintenance:
We’re improving our load balancer systems to make our network more resilient and enhance overall system stability.

Expected impact:
There will be expected downtime, as the traffic has to be moved between the load balancers.
During the window every affected service will be interrupted. We expect the possible interruption to last up to 5 minutes before the network has fully recovered.

Affected services:
i3D.net API
ODP
GLAD API
ONE Portal
Smartdc API
Smartdc Portal

Contact:
Our Live Operations team will be available for questions during the maintenance. More details about how you can contact our Live Operations team can be found here: Support
You can find maintenance updates and the current situation at i3D.net - Status

2d:T967,

Dear Customer,
We would like to inform you that we have scheduled maintenance activities.

Location: Global

Schedule:
Date: October 14, 2026
Start time: 08:00 UTC
End time: 10:00 UTC
Impact: Downtime

Reason for this maintenance:
We’re improving our load balancer systems to make our network more resilient and enhance overall system stability.

2e:T417,Dear Client, We would like to notify you of upcoming network maintenance activities that will affect services in our Rotterdam datacenter. The network maintenance has been scheduled for October 14, 2026. **Location:** Rotterdam, The Netherlands **Schedule:** Start time:October 14, 2026, 03:00 UTC End time:October 14, 2026, 06:00 UTC Planned impact: Reduced redundancy (see below for details) **Reason for this maintenance:** We will be performing BIOS and software upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability. **Expected impact:** **Reduced redundancy:** No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact. **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: You can find maintenance updates and the current situation at 2f:T417,Dear Client, We would like to notify you of upcoming network maintenance activities that will affect services in our Rotterdam datacenter. The network maintenance has been scheduled for October 14, 2026. **Location:** Rotterdam, The Netherlands **Schedule:** Start time:October 14, 2026, 03:00 UTC End time:October 14, 2026, 06:00 UTC Planned impact: Reduced redundancy (see below for details) **Reason for this maintenance:** We will be performing BIOS and software upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability. **Expected impact:** **Reduced redundancy:** No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact. **Support:** Our support department will be open during the maintenance. More details about how you can contact our support can be found here: You can find maintenance updates and the current situation at 30:T5da,

Dear Client,

We would like to notify you of upcoming network maintenance activities that will affect services in our Rotterdam datacenter. The network maintenance has been scheduled for October 14, 2026.

Location:
Rotterdam, The Netherlands

Schedule:
Start time: October 14, 2026, 03:00 UTC
End time: October 14, 2026, 06:00 UTC
Planned impact: Reduced redundancy (see below for details)

Reason for this maintenance:
We will be performing BIOS and software upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability.

Expected impact:
Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact.

31:T5da,

Dear Client,

We would like to notify you of upcoming network maintenance activities that will affect services in our Rotterdam datacenter. The network maintenance has been scheduled for October 14, 2026.

Location:
Rotterdam, The Netherlands

Schedule:
Start time: October 14, 2026, 03:00 UTC
End time: October 14, 2026, 06:00 UTC
Planned impact: Reduced redundancy (see below for details)

Reason for this maintenance:
We will be performing BIOS and software upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability.

32:T4de,

Dear Client,

We would like to notify you of upcoming maintenance activities that will affect services in our Rotterdam datacenter. The maintenance has been scheduled for October 13, 2026.

Location:
Rotterdam, Netherlands

Schedule:
Start time: October 13, 2026, 03:00 UTC
End time: October 13, 2026, 06:00 UTC
Planned impact: Reduced redundancy (see below for details)

Reason for this maintenance:
We will be performing bios and software upgrades on our aggregation switches to improve quality and ensure long-term reliability.

Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/

33:T4de,

Dear Client,

We would like to notify you of upcoming maintenance activities that will affect services in our Rotterdam datacenter. The maintenance has been scheduled for October 13, 2026.

Location:
Rotterdam, Netherlands

Schedule:
Start time: October 13, 2026, 03:00 UTC
End time: October 13, 2026, 06:00 UTC
Planned impact: Reduced redundancy (see below for details)

Reason for this maintenance:
We will be performing bios and software upgrades on our aggregation switches to improve quality and ensure long-term reliability.

Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/

34:T4b3,Dear Customer, We would like to inform you that we have scheduled maintenance activities that will affect [i3D.net](http://i3D.net)’s email infrastructure. The maintenance has been scheduled for October 9, 2026 **Location:** Global **Schedule:** Start time: October 9, 2026, 21:00 UTC End time: October 11, 2026, 23:59 UTC Planned impact: Degradation (See below for details) **Reason for this maintenance:** As part of a scheduled migration, we will be migrating part of our email infrastructure to a new tenant. **Expected impact:** During the migration this weekend, emails may be delayed or may not arrive immediately for incident report and support requests. We recommend using the [customer.service.i3d.support](http://customer.service.i3d.support) portal during the maintenance window to ensure your requests are received without delay. **Contact:** Our Live Operations team will be available for questions during the maintenance. More details about how you can contact our Live Operations team can be found here: [Support](https://i3d.net/support/) You can find maintenance updates and the current situation at [i3D.net](http://i3D.net)[ \- Status](https://status.i3d.net/)35:T4b3,Dear Customer, We would like to inform you that we have scheduled maintenance activities that will affect [i3D.net](http://i3D.net)’s email infrastructure. The maintenance has been scheduled for October 9, 2026 **Location:** Global **Schedule:** Start time: October 9, 2026, 21:00 UTC End time: October 11, 2026, 23:59 UTC Planned impact: Degradation (See below for details) **Reason for this maintenance:** As part of a scheduled migration, we will be migrating part of our email infrastructure to a new tenant. **Expected impact:** During the migration this weekend, emails may be delayed or may not arrive immediately for incident report and support requests. We recommend using the [customer.service.i3d.support](http://customer.service.i3d.support) portal during the maintenance window to ensure your requests are received without delay. **Contact:** Our Live Operations team will be available for questions during the maintenance. More details about how you can contact our Live Operations team can be found here: [Support](https://i3d.net/support/) You can find maintenance updates and the current situation at [i3D.net](http://i3D.net)[ \- Status](https://status.i3d.net/)36:T9d9,

Dear Customer,

We would like to inform you that we have scheduled maintenance activities that will affect i3D.net’s email infrastructure. The maintenance has been scheduled for October 9, 2026

Location: Global

Schedule:
Start time: October 9, 2026, 21:00 UTC
End time: October 11, 2026, 23:59 UTC
Planned impact: Degradation (See below for details)

Reason for this maintenance:
As part of a scheduled migration, we will be migrating part of our email infrastructure to a new tenant.

Expected impact:
During the migration this weekend, emails may be delayed or may not arrive immediately for incident report and support requests. We recommend using the customer.service.i3d.support portal during the maintenance window to ensure your requests are received without delay.

37:T9d9,

Dear Customer,

We would like to inform you that we have scheduled maintenance activities that will affect i3D.net’s email infrastructure. The maintenance has been scheduled for October 9, 2026

Location: Global

Schedule:
Start time: October 9, 2026, 21:00 UTC
End time: October 11, 2026, 23:59 UTC
Planned impact: Degradation (See below for details)

Reason for this maintenance:
As part of a scheduled migration, we will be migrating part of our email infrastructure to a new tenant.

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Reason for this maintenance
The maintenance is required to address differences in configuration behavior in newer software releases. This will prevent potential issues and ensure we can maintain stability.

Expected impact
Reduced redundancy: As the activity will be executed by one aggregation switch at a time, there is no impact expected. During this maintenance there will be reduced redundancy.

","default":"

We would like to notify you of upcoming TYPE maintenance activities that will affect services in our CITY datacenter. The TYPE maintenance has been scheduled for October 28, 2026

Location
Milan, Italy

Schedule
Start time: October 28, 2026 3:00 UTC
End time: October 28, 2026, 7:00 UTC

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The maintenance has been scheduled for October 15, 2026.\n\n**Location:** \nRotterdam, Netherlands\n\n**Schedule:** \nStart time:October 15, 2026, 03:00 UTC \nEnd time:October 15, 2026, 06:00 UTC \nPlanned impact: Reduced redundancy (see below for details)\n\n**Reason for this maintenance:** \nWe will be performing bios and software upgrades on our aggregation switches to improve quality and ensure long-term reliability.\n\n**Expected impact:** \n**Reduced redundancy:** No impact is expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact.\n\n**Support:** \nOur support department will be open during the maintenance. More details about how you can contact our support can be found here: ","default":"Dear Client,\n\nWe would like to notify you of upcoming maintenance activities that will affect services in our Rotterdam datacenter. The maintenance has been scheduled for October 15, 2026.\n\n**Location:** \nRotterdam, Netherlands\n\n**Schedule:** \nStart time:October 15, 2026, 03:00 UTC \nEnd time:October 15, 2026, 06:00 UTC \nPlanned impact: Reduced redundancy (see below for details)\n\n**Reason for this maintenance:** \nWe will be performing bios and software upgrades on our aggregation switches to improve quality and ensure long-term reliability.\n\n**Expected impact:** \n**Reduced redundancy:** No impact is expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact.\n\n**Support:** \nOur support department will be open during the maintenance. More details about how you can contact our support can be found here: "},"status":"NOTSTARTEDYET","notify":true,"started":"2026-09-29T09:26:23.290Z","ended":null,"duration":22654,"createdAt":"2026-09-29T09:26:23.292Z","updatedAt":"2026-10-15T03:00:00.905Z","maintenanceId":"cmumh20by03h31bo1xp76blnj","messageHtml":{"en":"$26","default":"$27"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null},{"id":"cmv8yaruy01h606n3sa759qu8","message":{"en":"Maintenance is now in progress","fr":"La maintenance est en cours","nl":"Er wordt nu onderhoud gepleegd","default":"Maintenance is now in progress"},"status":"INPROGRESS","notify":true,"started":"2026-10-15T03:00:01.000Z","ended":null,"duration":180,"createdAt":"2026-10-15T03:00:01.546Z","updatedAt":"2026-10-15T06:00:00.734Z","maintenanceId":"cmumh20by03h31bo1xp76blnj","messageHtml":{"en":"Maintenance is now in progress","fr":"La maintenance est en cours","nl":"Er wordt nu onderhoud gepleegd","default":"Maintenance is now in progress"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null}],"recurrence":null,"components":[{"id":"cmqi87hgl06wn2iqmw0fik2vu","name":{"en":"Rotterdam - nlrtm1","default":"Rotterdam - nlrtm1"},"order":40,"status":"OPERATIONAL","group":{"id":"cmqi82gg606tj2iqmc4zugxrd","name":{"en":"Datacenters","default":"Datacenters"},"order":4}}]}],"isLastPage":true},{"dayStr":"Wed Oct 14 2026","dayKey":1791936000000,"notices":[{"id":"cmuxglnme06np13pf33z1j9vb","name":{"en":"MCOM-497 [Emergency Power Maintenance] Riser Maintenance - Seattle – October 14, 2026","default":"MCOM-497 [Emergency Power Maintenance] Riser Maintenance - Seattle – October 14, 2026"},"start":"2026-10-14T17:00:00.000Z","resolved":"2026-10-14T21:00:00.000Z","status":"COMPLETED","impact":"UNDERMAINTENANCE","updates":[{"id":"cmuxglnmn06nq13pfoa0q6jz4","message":{"en":"Dear Client,\n\nWe would like to notify you of upcoming emergency power maintenance activities that will affect services in our Seattle datacenter. The emergency power maintenance has been scheduled for October 14, 2026.\n\n**Location:** \nSeattle, USA\n\n**Schedule:** \nStart time:October 14, 2026, 13:00 UTC \nEnd time:October 14, 2026, 17:00 UTC \nPlanned impact: Impact expected (see below for details)\n\n**Reason for this maintenance:** \nVendor is performing an emergency power maintenance.\n\n**Expected impact:** \n**Impact expected:** Devices with correctly configured redundant connections will experience reduced redundancy only. Devices with incorrectly configured redundancy may experience service interruptions.\n\n**Support:** \nOur support department will be open during the maintenance. More details about how you can contact our support can be found here: \nYou can find maintenance updates and the current situation at ","default":"Dear Client,\n\nWe would like to notify you of upcoming emergency power maintenance activities that will affect services in our Seattle datacenter. The emergency power maintenance has been scheduled for October 14, 2026.\n\n**Location:** \nSeattle, USA\n\n**Schedule:** \nStart time:October 14, 2026, 13:00 UTC \nEnd time:October 14, 2026, 17:00 UTC \nPlanned impact: Impact expected (see below for details)\n\n**Reason for this maintenance:** \nVendor is performing an emergency power maintenance.\n\n**Expected impact:** \n**Impact expected:** Devices with correctly configured redundant connections will experience reduced redundancy only. Devices with incorrectly configured redundancy may experience service interruptions.\n\n**Support:** \nOur support department will be open during the maintenance. More details about how you can contact our support can be found here: \nYou can find maintenance updates and the current situation at "},"status":"NOTSTARTEDYET","notify":true,"started":"2026-10-07T01:59:08.254Z","ended":null,"duration":10981,"createdAt":"2026-10-07T01:59:08.255Z","updatedAt":"2026-10-14T17:00:00.726Z","maintenanceId":"cmuxglnme06np13pf33z1j9vb","messageHtml":{"en":"$28","default":"$29"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null},{"id":"cmv8cv6h5011u06n3vbynexu2","message":{"en":"Maintenance is now in progress","fr":"La maintenance est en cours","nl":"Er wordt nu onderhoud gepleegd","default":"Maintenance is now in progress"},"status":"INPROGRESS","notify":true,"started":"2026-10-14T17:00:01.000Z","ended":null,"duration":240,"createdAt":"2026-10-14T17:00:02.057Z","updatedAt":"2026-10-14T21:00:00.988Z","maintenanceId":"cmuxglnme06np13pf33z1j9vb","messageHtml":{"en":"Maintenance is now in progress","fr":"La maintenance est en cours","nl":"Er wordt nu onderhoud gepleegd","default":"Maintenance is now in progress"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null},{"id":"cmv8lft61019a06n3vxgennst","message":{"en":"Maintenance has completed successfully","fr":"La maintenance s'est terminée avec succès","nl":"Onderhoud is succesvol afgerond","default":"Maintenance has completed successfully"},"status":"COMPLETED","notify":true,"started":"2026-10-14T21:00:00.000Z","ended":null,"duration":null,"createdAt":"2026-10-14T21:00:01.513Z","updatedAt":"2026-10-14T21:00:01.513Z","maintenanceId":"cmuxglnme06np13pf33z1j9vb","messageHtml":{"en":"Maintenance has completed successfully","fr":"La maintenance s'est terminée avec succès","nl":"Onderhoud is succesvol afgerond","default":"Maintenance has completed successfully"},"importedFrom":null,"thirdPartyMaintenanceUpdateId":null}],"recurrence":null,"components":[{"id":"cmqi88x2b00a02omx5nnl3a7a","name":{"en":"Seattle - ussea1","default":"Seattle - ussea1"},"order":45,"status":"OPERATIONAL","group":{"id":"cmqi82gg606tj2iqmc4zugxrd","name":{"en":"Datacenters","default":"Datacenters"},"order":4}}]},{"id":"cmv7ymnsn01un1bumpnfh7zyj","name":{"en":"Backbone link down between Frankfurt - defra1 & Warsaw - plwaw1","default":"Backbone link down between Frankfurt - defra1 & Warsaw - plwaw1"},"started":"2026-10-14T10:11:00.000Z","resolved":"2026-10-15T05:31:41.123Z","status":"RESOLVED","impact":"DEGRADEDPERFORMANCE","updates":[{"id":"cmv7ymnsw01uo1bumflqf182e","message":{"en":"We are currently experiencing some issues with our backbone link between Frankfurt - defra1 and Warsaw - plwaw1.","default":"We are currently experiencing some issues with our backbone link between Frankfurt - defra1 and Warsaw - plwaw1."},"status":"INVESTIGATING","notify":true,"started":"2026-10-14T10:11:00.000Z","ended":null,"duration":736,"createdAt":"2026-10-14T10:21:29.984Z","updatedAt":"2026-10-14T10:23:15.834Z","incidentId":"cmv7ymnsn01un1bumpnfh7zyj","messageHtml":{"en":"We are currently experiencing some issues with our backbone link between Frankfurt - defra1 and Warsaw - plwaw1.","default":"We are currently experiencing some issues with our backbone link between Frankfurt - defra1 and Warsaw - plwaw1."},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmv7yoxho01x81mumwr4hg3h5","message":{"en":"We have identified the issue, we will continue to work towards a resolution.","default":"We have identified the issue, we will continue to work towards a resolution."},"status":"IDENTIFIED","notify":true,"started":"2026-10-14T10:23:15.605Z","ended":null,"duration":66918,"createdAt":"2026-10-14T10:23:15.852Z","updatedAt":"2026-10-15T04:58:33.023Z","incidentId":"cmv7ymnsn01un1bumpnfh7zyj","messageHtml":{"en":"We have identified the issue, we will continue to work towards a resolution.","default":"We have identified the issue, we will continue to work towards a resolution."},"thirdPartyIncidentUpdateId":null,"importedFrom":null},{"id":"cmv92j74l07041nn6hiy1so7a","message":{"en":"This incident has been resolved.","default":"This incident has been resolved."},"status":"RESOLVED","notify":true,"started":"2026-10-15T04:58:32.819Z","ended":null,"duration":1766,"createdAt":"2026-10-15T04:58:33.045Z","updatedAt":"2026-10-15T05:27:58.464Z","incidentId":"cmv7ymnsn01un1bumpnfh7zyj","messageHtml":{"en":"

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