Welcome to the status page of i3D.net. Any known issues affecting any of our services will be tracked on this page. Potential impact may vary from customer to customer depending on the systems or services impacted.
All times used on this page will be in the UTC timezone.
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Please reach out to our support team through our website or support@i3d.net if you have any questions or need help.
We are also available 24/7 by phone on the following phone numbers:
+31 (0)10 890 00 70
1-800-482-6910
We would like to notify you of upcoming cooling maintenance activities that will affect services in our Heerlen datacenter. The cooling maintenance has been scheduled for March 23, 2026.
Location:
Heerlen, The Netherlands
Schedule:
Start time: March 23, 2026, 07:00 UTC
End time: March 23, 2026, 16:00 UTC
Planned impact: Reduced redundancy (see below for details)
Reason for Maintenance:
We will perform preventive maintenance on the cooling systems to ensure continued reliability and safe operation.
Expected Impact: During the maintenance the cooling units will be maintained one by one. Cooling will remain available, but redundancy will be temporarily reduced while the work is carried out.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
Dear Client,
We would like to notify you of upcoming network maintenance activities that will affect services in our Ashburn datacenter. The network maintenance has been scheduled for March 30, 2026.
Location: Ashburn, United States
Schedule: Start time: March 30, 2026, 08:00 UTC End time: March 30, 2026, 10:00 UTC Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance: The maintenance is required to perform required software upgrades. This software upgrade will enhance system reliability and ensure consistent performance moving forward.
Expected impact: Reduced Redundancy: During this maintenance there will be reduced redundancy while one aggregation switch is maintained at a time.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/ You can find maintenance updates and the current situation at https://status.i3d.net/
Dear Client,
We would like to notify you of upcoming power maintenance activities that will affect services in our Rotterdam datacenter. The power maintenance has been scheduled for March 31, 2026.
Location: Rotterdam, The Netherlands
Schedule: Start time: March 31, 2026, 05:00 UTC End time: March 31, 2026, 16:00 UTC Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance: The maintenance is required to address a faulty busbar. This critical replacement will enhance system reliability and ensure consistent performance moving forward.
Expected impact: Reduced redundancy: No impact expected but there will be no UPS backup. To ensure there is no impact we will run the generators in sync with the grid.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/ You can find maintenance updates and the current situation at https://status.i3d.net/
Dear Client,
We would like to notify you of upcoming network maintenance activities that will affect services in our Oslo datacenter. The network maintenance has been scheduled for April 1, 2026.
Location: Oslo, Norway
Schedule: Start time: April 1, 2026, 04:00 UTC End time: April 1, 2026, 07:00 UTC Planned impact: No impact (see below for details)
Reason for this maintenance: We will be performing firmware upgrades on our router(s) to improve quality and ensure long-term reliability.
Expected impact: No Impact: No impact is expected for this maintenance, as the traffic will be routed via alternate paths.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/ You can find maintenance updates and the current situation at https://status.i3d.net/
We would like to notify you of upcoming power maintenance activities that will affect services in our Rotterdam datacenter. The generator maintenance has been scheduled for April 7, 2026.
Location: Rotterdam, The Netherlands
Schedule: Start time: April 7, 2026, 06:00 UTC End time: April 7, 2026, 09:00 UTC Planned impact: Impact expected (see below for details)
Reason for this maintenance: To ensure the proper functioning of our power infrastructure at our Rotterdam facility in the event of a power outage, our generators will undergo testing. We will simulate a real power outage by switching off power to our phase monitoring systems.
Expected impact: The lighting will briefly blink and there will be a short interruption on the B-feed during the switchover to the emergency power. If all systems function as expected, we will switch back when possible without extra interruption.
Reduced redundancy: As the generator control systems are switched to maintenance mode during the test run, auxiliary power redundancy is reduced during the maintenance window.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/