Welcome to the status page of i3D.net. Any known issues affecting any of our services will be tracked on this page. Potential impact may vary from customer to customer depending on the systems or services impacted.
All times used on this page will be in the UTC timezone.
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Please reach out to our support team through our website or support@i3d.net if you have any questions or need help.
We are also available 24/7 by phone on the following phone numbers:
+31 (0)10 890 00 70
1-800-482-6910
Dear Client,
We would like to notify you of upcoming network maintenance activities that will affect services in our Montreuil datacenter. The network maintenance has been scheduled for December 11, 2025.
Location: Montreuil, France
Schedule: Start time: December 11, 2025, 00:00 UTC End time: December 11, 2025, 05:00 UTC Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance: We will be performing firmware upgrades on our router(s) to improve quality and ensure long-term reliability.
Expected impact: Reduced redundancy: There will be reduced redundancy during the maintenance window; routers will be upgraded one at a time to ensure minimum impact.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: Support You can find maintenance updates and the current situation at i3D.net - Status
Dear Client,
We would like to notify you of upcoming network maintenance activities that will affect services in our Newark datacenter. The network maintenance has been scheduled for January 6, 2026.
Location: Newark, America
Schedule: Start time: January 6, 2026, 09:00 UTC End time: January 6, 2026, 13:00 UTC Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance: The maintenance is required to address difference in configuration behavior in newer software releases. This will prevent potential issues and ensure we can maintain stability.
Expected impact: Reduced Redundancy: As the activity will be executed by one aggregation switch at a time, there is no impact expected. During this maintenance there will be reduced redundancy.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: Support You can find maintenance updates and the current situation at i3D.net - Status
Dear Client,
We would like to notify you of upcoming network maintenance activities that will affect services in our Newark datacenter. The network maintenance has been scheduled for January 7, 2026.
Location: Newark, United States
Schedule: Start time: January 7, 2026, 09:00 UTC End time: January 7, 2026, 13:00 UTC Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance: The maintenance is required to address difference in configuration behavior in newer software releases. This will prevent potential issues and ensure we can maintain stability.
Expected impact: Reduced Redundancy: As the activity will be executed by one aggregation switch at a time, there is no impact expected. During this maintenance there will be reduced redundancy.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: Support You can find maintenance updates and the current situation at i3D.net - Status
Dear Client,
We would like to notify you of upcoming emergency cooling maintenance activities that will affect services in our Rotterdam datacenter. The emergency cooling maintenance has been scheduled for January 19, 2026 through January 22, 2026.
Location: Rotterdam, Netherlands
Schedule: Start time: January 19, 2026, 7:00 UTC End time: January 22, 2026, 16:00 UTC Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance: We will be performing a cooling maintenance on our two cooling pumps of both A and B line to ensure continued performance, efficiency, and reliability of the system. We will adjust the start-up procedure so that both pumps start simultaneously
Expected impact: During the maintenance window the redundancy of the cooling system will be reduced
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: Support You can find maintenance updates and the current situation at i3D.net - Status