i3Dnet - [Network Maintenance] Router Software Upgrade - Asia – September 28, 2026 - MCOM-466 – Maintenance details

Experiencing partially degraded performance

[Network Maintenance] Router Software Upgrade - Asia – September 28, 2026 - MCOM-466

Planned
Scheduled for September 29, 2026 at 02:00 – 06:00UTC

Affects

Datacenters

Under maintenance from 2:00 AM to 12:00 AM

Shanghai - cnsgh1

Under maintenance from 2:00 AM to 12:00 AM

Fujairah - aefjr1

Under maintenance from 2:00 AM to 12:00 AM

Hong Kong - hkhkg1

Under maintenance from 2:00 AM to 12:00 AM

Singapore - sgsin1

Under maintenance from 2:00 AM to 12:00 AM

Tokyo - jptyo2

Under maintenance from 2:00 AM to 12:00 AM

Updates
  • Planned
    September 16, 2026 at 22:14UTC
    Planned
    September 16, 2026 at 22:14UTC

    We would like to notify you of upcoming network maintenance activities that will affect services in our datacenters across multiple locations in Asia. The router software upgrade has been scheduled for September 28, 2026.

    Locations
    Fujairah, United Arab Emirates
    Hong Kong
    Shanghai, China
    Singapore
    Tokyo, Japan

    Schedule
    Start time: September 28, 2026, 22:00 UTC
    End time: September 29, 2026, 02:00 UTC

    Reason for this maintenance
    We will be performing firmware upgrades on our router(s) to improve quality and ensure long-term reliability.

    Expected impact
    No Impact: We will do one router at a time and no impact is expected for dual or single homed customers. If any issues arise during deployment, there might be slight degradation for a few seconds.