i3Dnet - Status Page

Experiencing partially degraded performance

Backbone link down between Buenos Aires - arbue1 & Santiago - clscl1
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Buenos Aires - arbue1 and Santiago - clscl1.
Backbone link down between Vienna - atvie1 & Warsaw - plwaw1
  • Identified
    UTC
    Identified
    We have identified the issue, we will continue to work towards a resolution.
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Vienna - atvie1 and Warsaw - plwaw1.
Backbone link down between Hong Kong - hkhkg1 & Tokyo - jptyo1
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Hong Kong - hkhkg1 and Tokyo - jptyo1.
Backbone link down between Bucharest - robuh1 & Kyiv - uaiev1
  • Monitoring
    UTC
    Monitoring
    We have resolved the incident, we will keep monitoring the situation.
  • Resolved
    UTC
    Resolved

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Bucharest - robuh1 and Kyiv - uaiev1.
Cooling Maintenance - Rotterdam - September 7 to October 7, 2026 - MCOM-454
727 hoursScheduled for September 07, 2026 at 05:00 – October 07, 2026 at 12:00UTC
  • In progress
    September 07, 2026 at 05:00UTC
    In progress
    September 07, 2026 at 05:00UTC
    Maintenance is now in progress
  • Planned
    August 27, 2026 at 14:47UTC
    Planned
    August 27, 2026 at 14:47UTC

    We would like to notify you of upcoming cooling maintenance activities that will affect services in our Rotterdam datacenter. The maintenance will take place on multiple dates between September 7 and October 7, 2026, as outlined below.

    Location
    Rotterdam, The Netherlands

    Schedule

    Date

    Start Time (UTC)

    End Time (UTC)

    September 7, 2026

    05:00 UTC

    14:00 UTC

    September 9, 2026

    05:00 UTC

    14:00 UTC

    September 11, 2026

    05:00 UTC

    14:00 UTC

    September 14, 2026

    05:00 UTC

    14:00 UTC

    September 16, 2026

    05:00 UTC

    14:00 UTC

    September 18, 2026

    05:00 UTC

    14:00 UTC

    September 23, 2026

    05:00 UTC

    14:00 UTC

    September 25, 2026

    05:00 UTC

    14:00 UTC

    September 28, 2026

    05:00 UTC

    14:00 UTC

    September 30, 2026

    05:00 UTC

    14:00 UTC

    October 2, 2026

    05:00 UTC

    14:00 UTC

    October 5, 2026

    05:00 UTC

    14:00 UTC

    October 7, 2026

    05:00 UTC

    14:00 UTC


    Reason for this maintenance
    We will be performing maintenance on our cooling units to support continued reliability and stability.

    Expected impact
    Reduced cooling redundancy: No impact is expected to services, but cooling redundancy will be reduced while the cooling units are being serviced. Minor temperature fluctuations may occur during the maintenance activities.

Aggregation Switch Upgrade - Singapore – September 22, 2026 - MCOM-462
2 hours 30 minutesScheduled for September 22, 2026 at 23:00 – September 23, 2026 at 01:30UTC
  • Planned
    September 04, 2026 at 02:37UTC
    Planned
    September 04, 2026 at 02:37UTC

    We would like to notify you of upcoming network maintenance activities that will affect services in our Singapore datacenter. The network maintenance has been scheduled for September 22, 2026.

    Location
    Singapore, Singapore

    Schedule
    Start time: September 22, 2026, 19:00 UTC
    End time: September 22, 2026, 21:30 UTC

    Reason for this maintenance
    We will be performing firmware upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability.

    Expected impact
    Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact.

[Network Maintenance] Aggregation Switch Upgrade - Singapore – September 24, 2026 - MCOM-463
2 hours 30 minutesScheduled for September 24, 2026 at 23:00 – September 25, 2026 at 01:30UTC
  • Planned
    September 05, 2026 at 03:16UTC
    Planned
    September 05, 2026 at 03:16UTC

    We would like to notify you of upcoming network maintenance activities that will affect services in our Singapore datacenter. The network maintenance has been scheduled for September 24, 2026..

    Location
    Singapore, Singapore

    Schedule
    Start time: September 24, 2026, 19:00 UTC
    End time: September 24, 2026, 21:30 UTC

    Reason for this maintenance
    We will be performing firmware upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability.

    Expected impact
    Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact.

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