i3Dnet - Backbone link down between Ashburn - usqas1 & Atlanta - usatl1 – Incident details

Experiencing partially degraded performance

Backbone link down between Ashburn - usqas1 & Atlanta - usatl1

Resolved
Degraded performance
Started about 5 hours agoLasted about 3 hours

Affected

Datacenters

Degraded performance from 5:52 PM to 9:07 PM, Operational from 6:51 PM to 9:07 PM

Ashburn - usqas1

Degraded performance from 5:52 PM to 9:07 PM

Atlanta - usatl1

Degraded performance from 5:52 PM to 6:51 PM, Operational from 6:51 PM to 9:07 PM

Updates
  • Update
    UTC
    Update
    The issue has been resolved and all systems are operational.
  • Resolved
    UTC
    Resolved
    The issue has been resolved and all systems are operational.
  • Identified
    UTC
    Identified
    We have identified the issue, we will continue to work towards a resolution.
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Ashburn - usqas1 and Atlanta - usatl1.