Dear Client,
We would like to notify you of upcoming generator maintenance activities that will affect services in our Heerlen datacenter. The generator maintenance has been scheduled for November 12, 2026.
Location:
Heerlen, The Netherlands
Schedule:
Start time: November 12, 2026, 06:30 UTC
End time: November 12, 2026, 14:00 UTC
Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance:
To ensure the proper functioning of our power infrastructure, our generators will undergo a no-load test run.
Reduced redundancy: As the generator control systems are switched to maintenance mode during the test run, auxiliary power redundancy is reduced during the maintenance window.
Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
You can find maintenance updates and the current situation at https://status.i3d.net/
