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Dear Client,
We would like to notify you of upcoming network maintenance activities that will affect services in our São Paulo datacenter. The network maintenance has been scheduled for October 6, 2025.
Location: São Paulo, Brazil
Schedule: Start time: October 6, 2025, 08:00 UTC End time: October 6, 2025, 10:00 UTC Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance: The maintenance is required to address difference in configuration behaviour in newer software releases. This will prevent potential issues and ensure we can maintain stability.
Expected impact: Reduced Redundancy: As the activity will be executed by one aggregation switch at the time, there is no impact expected. During this maintenance there will be reduced redundancy. This is the first maintenance from a total of four aggregators.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/