Some systems are experiencing issues

About This Site

Welcome to the status page of i3D.net. Any known issues affecting any of our services will be tracked on this page. Potential impact may vary from customer to customer depending on the systems or services impacted.

All times used on this page will be in the UTC timezone.

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Please reach out to our support team through our website or support@i3d.net if you have any questions or need help.

We are also available 24/7 by phone on the following phone numbers:

+31 (0)10 890 00 70

1-800-482-6910

Maintenance
[Software Maintenance] FlexMetal Backend Maintenance – August 27, 2025

Dear Client,

We would like to notify you of upcoming FlexMetal backend maintenance activities that will affect backend services of our FlexMetal product. The maintenance has been scheduled for August 27, 2025.

Schedule: Start time: August 27, 2025, 09:00 UTC

End time: August 27, 2025, 18:00 UTC

Planned impact: No impact (see below for details)

Reason for this maintenance:

During this maintenance we will be migrating some backend FlexMetal services to a new and improved environment. This change further increases speed, reliability, ease of use and manageability for our engineers, ultimately providing a better FlexMetal service.

Expected impact:

No impact is expected during this maintenance.

All steps taken during this maintenance have been thoroughly tested in non-production environments prior to this announcement. During the maintenance window we will perform the changes step-by-step, separated by tests verifying the performed change as well as availability of the FlexMetal product.

Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/

Past Incidents

Friday 4th, September 2020

Webserver web01 down

At this moment we are experiencing problems with: Webserver web01

The cause of the incident is currently: unknown

We have taken the following actions to resolve the incident: We're currently investigating

Estimated time of repair: N/A

Impact: All websites hosted on the web01 server are unreachable as of now

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

Thursday 3rd, September 2020

No incidents reported

Wednesday 2nd, September 2020

No incidents reported

Tuesday 1st, September 2020

No incidents reported

Monday 31st, August 2020

No incidents reported

Sunday 30th, August 2020

Vendor outage

At this moment we are experiencing problems with: One of our global tier 1 transit providers is experiencing a global outage, this can cause network problems on all of our points of presence.

The cause of the incident is currently: Unknown

We have taken the following actions to resolve the incident: We've contacted our vendor

Estimated time of repair: N/A

Impact: Global outage

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

Saturday 29th, August 2020

No incidents reported