Some systems are experiencing issues

About This Site

Welcome to the status page of i3D.net. Any known issues affecting any of our services will be tracked on this page. Potential impact may vary from customer to customer depending on the systems or services impacted.

All times used on this page will be in the UTC timezone.

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Please reach out to our support team through our website or support@i3d.net if you have any questions or need help.

We are also available 24/7 by phone on the following phone numbers:

+31 (0)10 890 00 70

1-800-482-6910

Website

General i3D.net systems

Core systems

Products

Datacenters

AR: Buenos Aires

Operational

AT: Vienna

Operational

AU: Sydney

Operational

BR: São Paulo

Operational

CA: Montreal

Operational

CA: Toronto

Operational

CH: Zürich

Operational

CL: Santiago

Operational

DE: Frankfurt

Operational

DK: Copenhagen

Operational

ES: Madrid

Operational

FR: Paris

Operational

GB: London

Operational

HK: Hong Kong

Operational

HU: Budapest

Operational

IN: Mumbai

Operational

IT: Milan

Performance Issues

JP: Tokyo

Operational

NL: Amsterdam

Operational

NL: Heerlen

Operational

NL: Rotterdam

Operational

NO: Oslo

Operational

PL: Warsaw

Operational

RO: Bucharest

Operational

SA: Johannesburg

Operational

SE: Stockholm

Operational

SG: Singapore

Operational

UA: Kyiv

Operational

UAE: Dubai

Performance Issues

UAE: Fujairah

Operational

US: Atlanta

Performance Issues

US: Ashburn

Operational

US: Chicago

Operational

US: Dallas

Operational

US: Los Angeles

Performance Issues

US: Newark

Operational

US: Santa Clara

Operational

US: Seattle

Operational

Past Incidents

Wednesday 29th, September 2021

No incidents reported

Tuesday 28th, September 2021

No incidents reported

Monday 27th, September 2021

No incidents reported

Sunday 26th, September 2021

No incidents reported

Saturday 25th, September 2021

No incidents reported

Friday 24th, September 2021

No incidents reported

Thursday 23rd, September 2021

No incidents reported

Wednesday 22nd, September 2021

CA: Toronto Backbone link between our Toronto and Newark datacenters

At this moment we are experiencing problems with: Backbone link between our Toronto and Newark datacenters.

The cause of the incident is currently: Unknown

We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.

Estimated time of repair: No ETR available at this time.

Impact: Due to the current incident on our backbone link between our Toronto and Newark datacenters, users between these and surrounding regions may experience increased latency.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

This incident has been resolved.

The link is operational once again, but we have not received the hands-off yet from our vendor.

Crews have identified the issue and are on-site working to repair the issue. Current ETR is estimated for 10PM UTC.