Welcome to the status page of i3D.net. Any known issues affecting any of our services will be tracked on this page. Potential impact may vary from customer to customer depending on the systems or services impacted.
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Dear Client,
We would like to notify you of upcoming network maintenance activities that will affect services in our Dallas datacenter. The network maintenance has been scheduled for July 9, 2025.
Location:
Dallas, United States
Schedule:
Start time: July 21, 2025, 11:00 UTC
End time: July 21, 2025, 16:00 UTC
Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance:
We will be migrating datacenter gateway interfaces and EVPN aggregator fabric links from the existing routers in our current Dallas network datacenter to new routers in our new Dallas network datacenter. This upgrade is part of our ongoing effort to enhance network performance, scalability, and long-term reliability. Migrations will be carried out one at a time to minimize risk and ensure a seamless transition.
Expected impact:
During this maintenance, redundancy will be temporarily reduced while interfaces and aggregator links are being migrated. In addition, Warden services at this site will be put into maintenance mode for approximately 30 minutes. These services will be seamlessly taken over by nodes in other sites. No direct customer-facing impact is expected.
Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
Dear Client,
We would like to notify you of upcoming network maintenance activities that will affect services in our Dallas datacenter. The network maintenance has been scheduled for July 8, 2025.
Location: Dallas, United States
Schedule: Start time: July 8, 2025, 08:00 UTC End time: July 8, 2025, 10:00 UTC Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance: The maintenance is required to update a network switch. This update will enhance system reliability and ensure consistent performance moving forward.
Expected impact: Reduced redundancy: The switch we are updating is part of a redundant configuration; the uptime of your server(s) will not be affected. The impact of the maintenance itself will be minimal (Potential latency increase at the start and end of maintenance).
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
Dear customer,
In the below overview you will find the date and time of our planned on-load tests in our Smartdc Rotterdam datacenter for Q3 2025:
Location: Rotterdam, The Netherlands
On-load test Q3: Startdatum: 5 August 2025, 06:00 UTC Einddatum: 5 August 2025, 08:00 UTC
Expected downtime: None expected
Impact: No impact expected
Reason for these maintenances: These on-load tests are routine and meant to test the back-up power systems of our Rotterdam facility. This is to ensure that everything remains fully operational in the event of a power outage in the facility.
Support: Our support department will be open during the maintenances. More details about how you can contact our support can be found on https://i3d.net/support/