i3Dnet - Status Page

Experiencing partially degraded performance

Backbone link down between Ashburn - usqas1 & Atlanta - usatl1
InvestigatingDegraded performance
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Ashburn - usqas1 and Atlanta - usatl1.
Backbone link down between Milan - itmil1 & Sofia - bgsof1
IdentifiedDegraded performance
  • Identified
    UTC
    Identified
    We have identified the issue, we will continue to work towards a resolution.
  • Investigating
    UTC
    Investigating
    We are investigating an issue with our infrastructure.
  • Resolved
    UTC
    Resolved
    We are currently experiencing some issues with our backbone link between Milan - itmil1 and Sofia - bgsof1.
Backbone link down between Dallas - usdal3 & Phoenix - usphx1
InvestigatingDegraded performance
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Dallas - usdal3 and Phoenix - usphx1.
OCT8
[Network Maintenance] Aggregation Switch Upgrade - Rotterdam – October 8, 2026 - MCOM-471
Planned07:00 – 11:00UTC4 hours
  • Planned
    September 20, 2026 at 01:47UTC
    Planned
    September 20, 2026 at 01:47UTC

    We would like to notify you of upcoming network maintenance activities that will affect services in our Rotterdam datacenter. The network maintenance has been scheduled for October 8, 2026.

    Location
    Rotterdam, The Netherlands

    Schedule
    Start time: October 8, 2026, 03:00 UTC
    End time: October 8, 2026, 07:00 UTC

    Reason for this maintenance
    We will be performing firmware upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability.

    Expected impact
    Reduced redundancy: No impact is expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact.

OCT8
[Network Maintenance] Aggregation Switch Upgrade - Sao Paulo – October 8, 2026 - MCOM-475
Planned12:00 – 16:00UTC4 hours
  • Planned
    September 20, 2026 at 03:32UTC
    Planned
    September 20, 2026 at 03:32UTC

    We would like to notify you of upcoming network maintenance activities that will affect services in our São Paulo datacenter. The network maintenance has been scheduled for October 8, 2026.

    Location
    São Paulo, Brazil

    Schedule
    Start time: October 8, 2026, 08:00 UTC
    End time: October 8, 2026, 12:00 UTC

    Reason for this maintenance
    We will be performing firmware upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability.

    Expected impact
    Reduced redundancy: No impact is expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact.

OCT9
Scheduled Infrastructure maintenance - Email Migration, October 9 2026
Planned19:00 – October 11, 2026 at 21:59UTC50 hours 59 minutes
  • Planned
    September 17, 2026 at 13:43UTC
    Planned
    September 17, 2026 at 13:43UTC

    Dear Customer,

    We would like to inform you that we have scheduled maintenance activities that will affect i3D.net’s email infrastructure. The maintenance has been scheduled for October 9, 2026

    Location: Global

    Schedule:
    Start time: October 9, 2026, 21:00 UTC
    End time: October 11, 2026, 23:59 UTC
    Planned impact: Degradation (See below for details)

    Reason for this maintenance:
    As part of a scheduled migration, we will be migrating part of our email infrastructure to a new tenant.

    Expected impact:
    During the migration this weekend, emails may be delayed or may not arrive immediately for incident report and support requests. We recommend using the customer.service.i3d.support portal during the maintenance window to ensure your requests are received without delay.

    Contact:
    Our Live Operations team will be available for questions during the maintenance. More details about how you can contact our Live Operations team can be found here: Support
    You can find maintenance updates and the current situation at i3D.net - Status

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