i3Dnet - Status Page

Announcement: For more information about the PHP CVE please read the following announcement. Read more →
[Emergency CVE Maintenance] PHP CVE Maintenance - October 21, 2026 - Global
Posted about 8 hours ago

Dear Client,

We would like to notify you of upcoming emergency maintenance activities that will affect your services. The emergency maintenance has been scheduled for October 21, 2026.

Planned impact: Impact expected (see below for details)

Reason for this maintenance:
Due to the recently announced PHP CVE (CVE-2026-109618 and CVE-2026-109619), for which no fix is available yet, we are implementing an emergency mitigation to block all traffic to multiple services.


We will take all actions possible to avoid impact as much as possible, such as ensuring our internal services can still reach these services.

If you are using any of these services and your actions are blocked as a result of this, please contact us so we can look at allowing your traffic. In case if your services cannot wait until PHP fix is available, please include details such as: IP + what service it is in order to whitelist it with correct label.

As soon as a permanent fix has been made available and is verified, we will deploy the fix and revert this emergency mitigation.

For more info:
https://cert.europa.eu/publications/security-advisories/2026-018
https://www.php.net/archive/2026.php#2026-10-20-1

Expected impact:
Full downtime: There will be expected downtime during this maintenance.

Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
You can find maintenance updates and the current situation at https://status.i3d.net/

OCT19
MCOM-494 | [Infrastructure Maintenance] Backend Systems Upgrade - Global - October 19, 2026
In progress05:00 – October 23, 2026 at 05:00UTC96 hours
  • In progress
    October 19, 2026 at 05:00UTC
    In progress
    October 19, 2026 at 05:00UTC
    Maintenance is now in progress
  • Planned
    October 05, 2026 at 14:53UTC
    Planned
    October 05, 2026 at 14:53UTC

    Dear Client,

    We would like to notify you of upcoming infrastructure maintenance activities that will affect services globally. The maintenance has been scheduled for October 19, 2026.

    Location:
    Global

    Schedule:
    Start time: October 19, 2026, 07:00 UTC
    End time: October 23, 2026, 07:00 UTC
    Planned impact: Service degradation (see below for details)

    Reason for this maintenance:
    We will be performing upgrades on our backend systems to improve quality and ensure long-term reliability.

    Expected impact:
    Service degradation: Planned maintenance will be performed to apply updates to our backend systems. A few brief disruptions to active connections may be experienced during this activity.

    Affected services:
    ONE and Smartdc portals: users will be logged out
    ODP: Host agent connections will be reset and automatically reconnect
    API: Calls will fail during the update.
    FlexMetal: API requests may fail during the update

    Support:
    Our support department will be open during the maintenance. More details about how you can contact our support can be found here: Support
    You can find maintenance updates and the current situation at i3D.net Status Page

Under maintenance
Under maintenance

FlexMetal - Under maintenance

100.0% uptime

FlexVM - Operational

100.0% uptime
Degraded performance

Amsterdam - nlams1 - Operational

100.0% uptime

Amsterdam - nlams2 - Operational

100.0% uptime

Ashburn - usqas1 - Operational

100.0% uptime

Ashburn - usqas2 - Operational

100.0% uptime

Atlanta - usatl1 - Operational

100.0% uptime

Bucharest - robuh1 - Operational

100.0% uptime

Budapest - hubud1 - Operational

100.0% uptime

Buenos Aires - arbue1 - Operational

100.0% uptime

Chicago - uschi1 - Operational

100.0% uptime

Chicago - uschi3 - Operational

100.0% uptime

Copenhagen - dkcph1 - Degraded performance

100.0% uptime

Shanghai - cnsgh1 - Operational

100.0% uptime

Dallas - usdal1 - Operational

100.0% uptime

Dallas - usdal3 - Operational

100.0% uptime

Dubai - aedxb1 - Operational

100.0% uptime

Frankfurt - defra1 - Degraded performance

100.0% uptime

Fujairah - aefjr1 - Operational

100.0% uptime

Heerlen - nlhen1 - Operational

100.0% uptime

Hong Kong - hkhkg1 - Operational

100.0% uptime

Johannesburg - zajnb1 - Operational

100.0% uptime

Kyiv - uaiev1 - Operational

100.0% uptime

London - gblon1 - Operational

100.0% uptime

Los Angeles - uslax1 - Operational

100.0% uptime

Madrid - esmad1 - Degraded performance

100.0% uptime

Milan - itmil1 - Operational

100.0% uptime

Montreal - camtr4 - Operational

100.0% uptime

Montreal - camtr5 - Operational

100.0% uptime

Montreal - camtr6 - Operational

100.0% uptime

Mumbai - inbom1 - Operational

100.0% uptime

Newark - usewr1 - Operational

100.0% uptime

Oslo - noosl1 - Operational

100.0% uptime

Paris - frpar1 - Degraded performance

100.0% uptime

Paris - frstd1 - Operational

100.0% uptime

Paris - frmtl1 - Operational

100.0% uptime

Paris - fravs1 - Operational

100.0% uptime

Phoenix - usphx1 - Operational

100.0% uptime

Rotterdam - nlrtm1 - Operational

100.0% uptime

San Jose - usscz1 - Operational

100.0% uptime

Santiago - clscl1 - Operational

100.0% uptime

São Paulo - brbri1 - Operational

100.0% uptime

São Paulo - brcoa1 - Operational

100.0% uptime

Seattle - ussea1 - Operational

100.0% uptime

Singapore - sgsin1 - Operational

100.0% uptime

Sofia - bgsof1 - Operational

100.0% uptime

Stockholm - sesto1 - Degraded performance

100.0% uptime

Stockholm - sesto2 - Operational

100.0% uptime

Sydney - ausyd2 - Operational

100.0% uptime

Tokyo - jptyo1 - Operational

100.0% uptime

Tokyo - jptyo2 - Operational

100.0% uptime

Tokyo - jptyo3 - Operational

100.0% uptime

Toronto - cator1 - Operational

100.0% uptime

Vienna - atvie1 - Operational

100.0% uptime

Warsaw - plwaw1 - Degraded performance

100.0% uptime

Warsaw - plwaw2 - Operational

100.0% uptime

Zurich - chzrh1 - Operational

100.0% uptime

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