Welcome to the status page of i3D.net. Any known issues affecting any of our services will be tracked on this page. Potential impact may vary from customer to customer depending on the systems or services impacted.
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Dear client,
We would like to notify you of upcoming network maintenance activities that will affect services in our São Paulo datacenters. The network maintenance has been scheduled for April 15, 2025.
Location:
São Paulo, Brazil
Schedule:
Start time: April 15, 2025, 10:00 UTC
End time: April 15, 2025, 12:00 UTC
Planned downtime: No expected impact (see below for details)
Reason for this maintenance:
We are implementing Anti-DDoS enhancements to our network to ensure even better protection against future DDoS events.
Expected downtime/impact:
Extensive testing has shown no impact. Although no impact is expected, we still have taken multiple steps to ensure minimal impact;
The maintenance window is carefully selected so it takes place in a “low-peak” timeframe to ensure minimal impact and optimal monitoring capabilities.
The implementation is separated in multiple phases to ensure minimal impact. Also including time for monitoring and the possibility to roll back the changes if the situation requires it.
There will be extensive monitoring during and after the implementation to verify no impact on legitimate traffic.
In the case of unexpected impact, we have a rollback scenario in-place to ensure a quick recovery of the last working state.
Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
We would like to notify you of upcoming maintenance activities that will affect services in our Rotterdam datacenter. The heat pump maintenance has been scheduled for April 16, 2025.
Location:
Rotterdam, The Netherlands
Schedule:
Start time: April 16, 2025, 07:00 UTC
End time: April 16, 2025, 16:00 UTC
Planned downtime: No downtime expected (see below for details)
Reason for this maintenance:
Preventative maintenance on the heat pumps of the cooling system must be carried out to maintain its continued operation.
Expected downtime/impact:
No impact is expected.