i3Dnet - Status Page

OCT19
MCOM-494 | [Infrastructure Maintenance] Backend Systems Upgrade - Global - October 19, 2026
Planned05:00 – October 23, 2026 at 05:00UTC96 hours
  • Planned
    October 05, 2026 at 14:53UTC
    Planned
    October 05, 2026 at 14:53UTC

    Dear Client,

    We would like to notify you of upcoming infrastructure maintenance activities that will affect services globally. The maintenance has been scheduled for October 19, 2026.

    Location:
    Global

    Schedule:
    Start time: October 19, 2026, 07:00 UTC
    End time: October 23, 2026, 07:00 UTC
    Planned impact: Service degradation (see below for details)

    Reason for this maintenance:
    We will be performing upgrades on our backend systems to improve quality and ensure long-term reliability.

    Expected impact:
    Service degradation: Planned maintenance will be performed to apply updates to our backend systems. A few brief disruptions to active connections may be experienced during this activity.

    Affected services:
    ONE and Smartdc portals: users will be logged out
    ODP: Host agent connections will be reset and automatically reconnect
    API: Calls will fail during the update.
    FlexMetal: API requests may fail during the update

    Support:
    Our support department will be open during the maintenance. More details about how you can contact our support can be found here: Support
    You can find maintenance updates and the current situation at i3D.net Status Page

OCT20
MCOM-483 | [Network Maintenance] Aggregation Switch Upgrade - Rotterdam - October 20, 2026
Planned03:00 – 06:00UTC3 hours
  • Planned
    September 30, 2026 at 08:55UTC
    Planned
    September 30, 2026 at 08:55UTC

    Dear Client,

    We would like to notify you of upcoming maintenance activities that will affect services in our Rotterdam datacenter. The maintenance has been scheduled for October 20, 2026.

    Location:
    Rotterdam, The Netherlands

    Schedule:
    Start time: October 20, 2026, 03:00 UTC
    End time: October 20, 2026, 06:00 UTC
    Planned impact: Reduced redundancy (see below for details)

    Reason for this maintenance:
    We will be performing BIOS and software upgrades on our aggregation switches to improve quality and ensure long-term reliability.

    Expected impact:
    Reduced redundancy: No impact is expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact.

    Support:
    Our support department will be open during the maintenance. More details about how you can contact our support can be found here: Support

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