Welcome to the status page of i3D.net. Any known issues affecting any of our services will be tracked on this page. Potential impact may vary from customer to customer depending on the systems or services impacted.
All times used on this page will be in the UTC timezone.
You can subscribe to receive an email as soon as a status update has been published. You may consult our Privacy Statement for more information on the processing of your personal data.
Please reach out to our support team through our website or support@i3d.net if you have any questions or need help.
We are also available 24/7 by phone on the following phone numbers:
+31 (0)10 890 00 70
1-800-482-6910
Dear Client,
We would like to notify you of upcoming cooling maintenance activities that will affect services in our Rotterdam datacenter. The cooling maintenance has been scheduled for June 22, 2026.
Location: Rotterdam, The Netherlands
Schedule: Start time: June 22, 2026, 05:00 UTC End time: July 10, 2026, 14:00 UTC Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance: We will be performing a cooling maintenance on our cooling units to continue reliability and stability.
Expected impact:
Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window. There maybe some small temperature fluctuations as the units are being worked on.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
Update to original maintenance window:
We would like to notify you of an update to the cooling maintenance activities regarding services in our Rotterdam datacenter originally scheduled for June 22, 2026. There has been an extension on this maintenance window with new dates provided below. The extended maintenance will now be in three stages.
Schedule: Stage 1 Start time: July 28, 2026, 05:00 UTC End time: July 29, 2026, 14:00 UTC
Stage 2 Start time: August 7, 2026, 05:00 UTC End time: August 7, 2026, 14:00 UTC
Stage 3 Start time: August 10, 2026, 05:00 UTC End time: August 13, 2026, 14:00 UTC
Expected impact remains the same.
Dear Client,
We would like to notify you of upcoming generator maintenance activities that will affect services in our Heerlen datacenter. The generator maintenance has been scheduled for July 3, 2026.
Location: Heerlen, The Netherlands
Schedule: Start time: July 3, 2026, 05:00 UTC End time: July 3, 2026, 14:00 UTC Planned impact: No impact (see below for details)
Reason for this maintenance: To ensure the proper functioning of our power infrastructure, our generators will undergo a power load test. This is only an inspection and no power outages are planned for this activity.
Expected impact: No Impact: No impact is expected for this maintenance, as there is no outage for the power systems.
Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
You can find maintenance updates and the current situation at https://status.i3d.net/
We would like to notify you of upcoming backup generator maintenance activities. This maintenance will not affect services in our Rotterdam datacenter. The maintenance has been scheduled for July 7 until July 17, 2026.
Location: Rotterdam, The Netherlands
Schedule: Start time: July 7, 2026, 05:00 UTC End time: July 17, 2026, 14:00 UTC Planned impact: No impact (see below for details)
Reason for this maintenance: To ensure the proper functioning of our power infrastructure, our backup generators will undergo preventative maintenance.
Expected impact: No Impact: No impact is expected for this maintenance, as regular power systems will not be touched. Customers in the datacenter at the time of the maintenance could hear loud noises.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/
Dear Client,
We would like to notify you of upcoming emergency network maintenance activities that will affect services in our Paris datacenter. The emergency network maintenance has been scheduled for July 8, 2026.
Location: Paris, France
Schedule: Start time: July 8, 2026, 07:00 UTC End time: July 8, 2026, 09:00 UTC Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance: We will be performing firmware upgrades on our aggregation switch(es) to improve quality and ensure long-term reliability.
Expected impact: Reduced redundancy: No impact expected, but there will be reduced redundancy during the maintenance window; aggregate switches will be upgraded one at a time to ensure minimum impact.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/ You can find maintenance updates and the current situation at https://status.i3d.net/