i3D.net/Smartdc issues resolved Monday 14th October 2019 - 08:37


We experienced issues with: i3D.net website, i3D.net API, i3D.net customer panel, Smartdc website, Smartdc API and the Smartdc customer panel

The cause of the incident was: unusual load on critical infrastructure

We have taken the following actions to resolve the incident: measures were taken to lower the load resulting in all components being available again. Meanwhile the root cause has been resolved meaning that this issue will not happen again.

Impact: the following components experienced a major outage: i3D.net website, i3D.net API, i3D.net customer panel, Smartdc website, Smartdc API and the Smartdc customer panel

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