We experienced issues with: i3D.net website, i3D.net API, i3D.net customer panel, Smartdc website, Smartdc API and the Smartdc customer panel
The cause of the incident was: unusual load on critical infrastructure
We have taken the following actions to resolve the incident: measures were taken to lower the load resulting in all components being available again. Meanwhile the root cause has been resolved meaning that this issue will not happen again.
Impact: the following components experienced a major outage: i3D.net website, i3D.net API, i3D.net customer panel, Smartdc website, Smartdc API and the Smartdc customer panel
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