Welcome to the status page of i3D.net. Any known issues affecting any of our services will be tracked on this page. Potential impact may vary from customer to customer depending on the systems or services impacted.
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Please reach out to our support team through our website or support@i3d.net if you have any questions or need help.
We are also available 24/7 by phone on the following phone numbers:
+31 (0)10 890 00 70
1-800-482-6910
Dear Client,
We would like to notify you of upcoming cooling maintenance activities that will affect services in our Rotterdam datacenter. The water cooling pump maintenance has been scheduled for May 4, 2026.
Location: Rotterdam, The Netherlands
Schedule: Start time: May 4, 2026, 07:00 UTC End time: May 4, 2026, 15:30 UTC Planned impact: No impact (see below for details)
Reason for this maintenance: Our vendor will be performing a maintenance on the water pumps in our Rotterdam datacenter.
Expected impact: No Impact: No impact is expected, as maintenance activities will be performed on each water pump individually, with the team waiting for each pump to return to operation before proceeding to the next.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/ You can find maintenance updates and the current situation at https://status.i3d.net/
Dear Client,
We would like to notify you of upcoming power maintenance activities that will affect services in our Rotterdam datacenter. The power maintenance has been scheduled for May 5, 2026
Location: Rotterdam, The Netherlands
Original window: Start time: May 5, 2026, 06:00 UTC End time: May 5, 2026, 09:00 UTC Planned impact: No impact (see below for details)
Reason for this maintenance: To ensure the proper functioning of our power infrastructure, our generators will undergo an on-load test run.
Expected impact: No Impact: No impact is expected for this maintenance, as there is no outage for the power systems. Customers in the datacenter at the time of the maintenance can hear loud noises.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/