Backbone link Heerlen offline Wednesday 19th February 2020 - 05:00


At this moment we are experiencing problems with: Our backbone link to our Heerlen datacenter

The cause of the incident is currently: Known

We have taken the following actions to resolve the incident: We have reported the issue to our vendor who will be further investigating this issue.

Estimated time of repair: Unknown

Impact: Customers with a wave connection to Heerlen will be down. All other traffic will take different paths through our backbone.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

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This issue was caused by a mix-up during the maintenance by our vendor. This issue has now been resolved.

An engineer is on their way to measure the light levels.