Some systems are experiencing issues

About This Site

Welcome to the status page of i3D.net. Any known issues affecting any of our services will be tracked on this page. Potential impact may vary from customer to customer depending on the systems or services impacted.

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Maintenance
[Fire System Maintenance] Fire System Maintenance - Smartdc Rotterdam - May 26, 2026

Dear Client, We would like to notify you of upcoming Fire System maintenance that will take place at Smartdc Rotterdam, May 26 -29, 2026.

Location: Rotterdam, The Netherlands

Schedule: Start time: May 26, 2026, 07:00 UTC End time: May 29, 2026, 16:00 UTC

Planned impact: No Impact (see below for details)

Reason for this maintenance: Our vendor will be performing preventative annual maintenance work to improve the performance, reliability and integrity of the Fire Suppression System.

Expected impact: No Impact is expected. During this maintenance, the Fire System alarm might go off.

Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: Support

Past Incidents

Friday 24th, July 2020

No incidents reported

Thursday 23rd, July 2020

No incidents reported

Wednesday 22nd, July 2020

US: Chicago Core router issues Chicago

At this moment we are experiencing problems with: One of our core routers

The cause of the incident is currently: Unknown

We have taken the following actions to resolve the incident: Our network engineers are investigating these issues.

Estimated time of repair: Unknown

Impact: Starting at 04:40 UTC, some traffic was blackholed. The affected router is being bypassed now so there is no impact at this moment. This location is currently running with no redundancy in place at the core of our network.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

  • Redundancy has been restored so this incident has been resolved.

  • Our network engineers have found the likely cause of this incident and are investigating this together with our vendor. We will continue running with no redundancy at this moment.

    • Tuesday 21st, July 2020

    US: Los Angeles Backbone link between Los Angeles and Chicago datacenters

    At this moment we are experiencing problems with: Backbone link between our Los Angeles and Chicago datacenters

    The cause of the incident is currently: Unknown

    We have taken the following actions to resolve the incident: We have reached out to our vendor. They have sent field ops on their way to investigate and resolve this issue.

    Estimated time of repair: Unknown

    Impact: Due to the current ongoing incident on our backbone link between our Los Angeles and Chicago datacenters, traffic between these and surrounding regions may have increased latency for users.

    Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

    Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

    Monday 20th, July 2020

    No incidents reported

    Sunday 19th, July 2020

    No incidents reported

    Saturday 18th, July 2020

    No incidents reported