Backbone link between Los Angeles and Chicago datacenters Tuesday 21st July 2020 - 15:00


At this moment we are experiencing problems with: Backbone link between our Los Angeles and Chicago datacenters

The cause of the incident is currently: Unknown

We have taken the following actions to resolve the incident: We have reached out to our vendor. They have sent field ops on their way to investigate and resolve this issue.

Estimated time of repair: Unknown

Impact: Due to the current ongoing incident on our backbone link between our Los Angeles and Chicago datacenters, traffic between these and surrounding regions may have increased latency for users.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

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