Welcome to the status page of i3D.net. Any known issues affecting any of our services will be tracked on this page. Potential impact may vary from customer to customer depending on the systems or services impacted.
All times used on this page will be in the UTC timezone.
You can subscribe to receive an email as soon as a status update has been published. You may consult our Privacy Statement for more information on the processing of your personal data.
Please reach out to our support team through our website or support@i3d.net if you have any questions or need help.
We are also available 24/7 by phone on the following phone numbers:
+31 (0)10 890 00 70
1-800-482-6910
Dear Client,
We would like to notify you of upcoming power maintenance activities that will affect services in our Rotterdam datacenter. The power maintenance has been scheduled for January 29, 2026 through February 9, 2026.
Location: Rotterdam, The Netherlands
Schedule:
Date
Time (UTC)
Maintenance Work
January 29, 2026
06:00 - 16:00
The maintenance will be carried out on the generator and transformer breakers. Once the work is completed, there will be reduced redundancy. During transformer breaker maintenance, Powerhouse 1 will operate on generators. During the generator breaker maintenance, there will be reduced redundancy.
February 2 & 3, 2026
06:00 - 16:00
Maintenance will be performed on the UPS1 breakers. While this maintenance is in progress, generators will run in parallel with the power grid to provide continuity in the event of a grid failure, as UPS protection will not be available during this period.
February 4
06:00 - 16:00
Breaker maintenance on UPS2 will take place. Impacted customers will be notified separately..
February 5
06:00 - 16:00
Power impact may occur due to switching activities in the main panels.
February 6 & 9
06:00 - 16:00
Switching activities will take place in the main power distribution board in Powerhouse 1.
Planned impact: Reduced redundancy (see below for details)
Reason for this maintenance: Mandatory maintenance to ensure the safety, reliability and correct operation of our main power infrastructure.
Expected impact: Reduced redundancy: During the maintenance window, parts of the power infrastructure will be worked on one at a time which may temporarily reduce redundancy. Power will remain available throughout the maintenance and customers who may be affected will be notified separately.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://www.i3d.net/support/
Dear Client,
We would like to notify you of upcoming power maintenance activities that will affect services in our Rotterdam datacenter. The power maintenance has been scheduled for February 16, 2026.
Location: Rotterdam, The Netherlands
Schedule: Start time: February 16, 2026, 06:30 UTC End time: February 16, 2026, 15:00 UTC Planned impact: No impact expected (see below for details)
Reason for this maintenance: The maintenance is a battery replacement with UPS1 and UPS2 in Powerhouse 2. The battery string where the work is being preformed on will be switched off and there will be a lower autonomy on the UPS. If needed the UPS will be set to Bypass and we will run the generators parallel to the grid.
Expected impact: No impact: No impact is expected during this work.
Support: Our support department will be open during the maintenance. More details about how you can contact our support can be found here: https://i3d.net/support/ You can find maintenance updates and the current situation at https://status.i3d.net/
Dear Client,
We would like to notify you of upcoming generator maintenance activities that will affect services in our Rotterdam datacenter. The generator maintenance has been scheduled for March 3, 2026.
Location: Rotterdam, The Netherlands
Schedule: Start time: March 3, 2026, 07:30 UTC End time: March 3, 2026, 10:30 UTC Planned impact: Impact expected (see below for details)
Reason for this maintenance: To ensure the proper functioning of our power infrastructure of our Rotterdam facility in the event of a power outage, our generators will undergo testing. We will be simulating a real power outage by switching off power to our phase monitoring systems.
Expected impact:
The lighting will briefly blink and there will be a short interruption on B-feed during the switchover to the emergency power. If everything is working correctly we will switch back when possible without extra interruption.
Reduced redundancy: As the generator control systems are switched to maintenance mode during the test run, auxiliary power redundancy is reduced during the maintenance window.
Support:
Our support department will be open during the maintenance. More details about how you can contact our support can be found here: Support
You can find maintenance updates and the current situation at i3D.net - Status