i3Dnet - Backbone link down between Dallas - usdal3 & Phoenix - usphx1 – Incident details

Experiencing partially degraded performance

Backbone link down between Dallas - usdal3 & Phoenix - usphx1

Resolved
Degraded performance
Started 26 days agoLasted about 19 hours

Affected

Datacenters

Degraded performance from 2:54 PM to 9:31 AM, Operational from 9:31 AM to 9:31 AM

Dallas - usdal3

Degraded performance from 2:54 PM to 9:31 AM, Operational from 9:31 AM to 9:31 AM

Phoenix - usphx1

Degraded performance from 2:54 PM to 9:31 AM, Operational from 9:31 AM to 9:31 AM

Updates
  • Update
    UTC
    Update
    The issue has been resolved and all systems are operational.
  • Resolved
    UTC
    Resolved
    The issue has been resolved and all systems are operational.
  • Monitoring
    UTC
    Monitoring
    We have resolved the incident, we will keep monitoring the situation.
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Dallas - usdal3 and Phoenix - usphx1.