i3Dnet - Backbone link down between Ashburn - usqas1 & Atlanta - usatl1 – Incident details

Experiencing partially degraded performance

Backbone link down between Ashburn - usqas1 & Atlanta - usatl1

Resolved
Degraded performance
Started about 15 hours agoLasted about 14 hours

Affected

Datacenters

Degraded performance from 4:17 PM to 7:27 PM, Operational from 7:25 PM to 5:55 AM, Degraded performance from 7:27 PM to 5:55 AM

Ashburn - usqas1

Degraded performance from 4:17 PM to 5:55 AM

Atlanta - usatl1

Degraded performance from 4:17 PM to 7:25 PM, Operational from 7:25 PM to 5:55 AM

Updates
  • Resolved
    UTC
    Resolved
    The issue has been resolved and all systems are operational.
  • Monitoring
    UTC
    Monitoring
    We have resolved the incident, we will keep monitoring the situation.
  • Identified
    UTC
    Identified
    We have identified the issue, we will continue to work towards a resolution.
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Ashburn - usqas1 and Atlanta - usatl1.