i3Dnet - Backbone link down between Frankfurt - defra1 & Rotterdam - nlrtm1 – Incident details

Experiencing partially degraded performance

Backbone link down between Frankfurt - defra1 & Rotterdam - nlrtm1

Identified
Degraded performance
Started about 16 hours ago

Affected

Datacenters

Degraded performance from 9:03 AM to 12:00 AM, Operational from 9:38 AM to 12:00 AM

Frankfurt - defra1

Degraded performance from 9:03 AM to 12:00 AM

Rotterdam - nlrtm1

Degraded performance from 9:03 AM to 9:38 AM, Operational from 9:38 AM to 12:00 AM

Updates
  • Identified
    UTC
    Identified
    We have identified the issue, we will continue to work towards a resolution.
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Frankfurt - defra1 and Rotterdam - nlrtm1.