i3Dnet - Backbone link down between Madrid - esmad1 & Paris - frpar1 – Incident details

Experiencing partially degraded performance

Backbone link down between Madrid - esmad1 & Paris - frpar1

Monitoring
Degraded performance
Started about 19 hours ago

Affected

Datacenters

Degraded performance from 8:51 AM to 1:59 PM, Operational from 1:59 PM to 1:59 PM, Degraded performance from 1:59 PM to 12:00 AM

Madrid - esmad1

Degraded performance from 8:51 AM to 1:59 PM, Operational from 1:59 PM to 1:59 PM, Degraded performance from 1:59 PM to 12:00 AM

Paris - frpar1

Degraded performance from 8:51 AM to 1:59 PM, Operational from 1:59 PM to 12:00 AM

Updates
  • Monitoring
    UTC
    Monitoring
    We have resolved the incident, we will keep monitoring the situation.
  • Identified
    UTC
    Identified
    We have identified the issue, we will continue to work towards a resolution.
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Madrid - esmad1 and Paris - frpar1.