i3Dnet - Backbone link down between Paris - frstd1 & Rotterdam - nlrtm1 – Incident details

Experiencing partially degraded performance

Backbone link down between Paris - frstd1 & Rotterdam - nlrtm1

Resolved
Degraded performance
Started about 13 hours agoLasted 9 hours 16 minutes

Affected

Datacenters

Degraded performance from 3:00 PM to 6:15 PM, Operational from 4:41 PM to 12:16 AM, Degraded performance from 6:15 PM to 12:16 AM

Paris - frstd1

Degraded performance from 3:00 PM to 12:16 AM

Rotterdam - nlrtm1

Degraded performance from 3:00 PM to 4:41 PM, Operational from 4:41 PM to 12:16 AM

Updates
  • Update
    UTC
    Update
    The issue has been resolved and all systems are operational.
  • Resolved
    UTC
    Resolved
    The issue has been resolved and all systems are operational.
  • Monitoring
    UTC
    Monitoring
    We have resolved the incident, we will keep monitoring the situation.
  • Identified
    UTC
    Identified
    We have identified the issue, we will continue to work towards a resolution.
  • Investigating
    UTC
    Investigating
    We are currently experiencing some issues with our backbone link between Paris - frstd1 and Rotterdam - nlrtm1.