Backbone link between our Newark and London datacenters Monday 28th September 2020 - 17:50


At this moment we are experiencing problems with: Backbone link between our Newark and London datacenters.

The cause of the incident is currently: We have reached out to our vendor and they are aware of the issue. They are currently coordinating with local resources to resolve this issue.

We have taken the following actions to resolve the incident: We have reached out to our vendor for investigation.

Estimated time of repair: Unknown.

Impact: Due to the current ongoing incident on our backbone link between our Newark and London datacenters, users between these and surrounding regions may experience increased latency.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

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