Backbone link between our Stockholm and Saint Petersburg datacenters down Saturday 3rd June 2023 - 12:00


At this moment, we are experiencing problems with: Backbone link between our Stockholm and Saint Petersburg datacenters.

The cause of the incident is currently: Unknown

We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.

Estimated time of repair: Unknown.

Impact: Due to the current incident on our backbone link between our Stockholm and Saint Petersburg datacenters, users between these and surrounding regions may experience increased latency.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

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Incident was caused by a maintenance on vendor partner's network which failed to notify due to human error.

Link has been re-established and remained up for over a hour. Waiting on Vendor to give the confirmation of the root cause to be resolved.