14:12 UTC - Backbone link between our Warsaw and Frankfurt datacenters Thursday 1st October 2020 - 14:57


At this moment we are experiencing problems with: Backbone link between our Warsaw and Frankfurt datacenters.

The cause of the incident is currently: Known. Fiber cut.

We have taken the following actions to resolve the incident: We have reached out to our vendor for investigation.

Estimated time of repair: Unknown

Impact: Due to the current ongoing incident on our backbone link between our Warsaw and Frankfurt datacenters, users between these and surrounding regions may experience increased latency.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

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This incident has been fully resolved now.

Our vendor has localized the fiber cut. We do not have an estimated resolvement time yet.