Backbone link between our Frankfurt and Rotterdam data centers down Friday 17th May 2024 - 23:13


At this moment, we are experiencing problems with: Backbone link between our Frankfurt and Rotterdam data centers.

The cause of the incident is currently: Unknown

We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.

Estimated time of repair: Unknown.

Impact: Due to the current incident on our backbone link between our Frankfurt and Rotterdam data centers, users between these and surrounding regions may experience increased latency.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

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Services were impacted due to fiber break in Colt partner's network in Witlz, Luxembourg.

It has been reported back to us that the vendor experienced a outage and recently found a fault in the fibre optics. They are in the process to confirm the issue at the location of the fault.