Backbone link between our Vienna and Warsaw data centers down Saturday 18th May 2024 - 00:07


At this moment, we are experiencing problems with: Backbone link between our Vienna and Warsaw data centers.

The cause of the incident is currently: Unknown

We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.

Estimated time of repair: Unknown.

Impact: Due to the current incident on our backbone link between our Vienna and Warsaw data centers, users between these and surrounding regions may experience increased latency.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

This incident is resolved.

The reason for the failure was a devastation and theft of the cable at 60km from GROJEC towards RADOM in Poland.

Vendor reported back finding a possible Fiber Cut as the issue. Engineering teams are sent to the location to confirm and begin repairs.