Smartdc Rotterdam - heat pump issues Monday 1st July 2024 - 08:36


At this moment, we are experiencing problems with: One of our heat pumps in our Rotterdam datacenter.

The cause of the incident is currently: Unknown

We have taken the following actions to resolve the incident: We have contacted our vendor.

Estimated time of repair: Unknown.

Impact: Due to a difficulty with one of the heat pumps, temperatures are fluctuating but still within norms. Customers might see higher temperatures than usual.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

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Cooling system is back to normal. We will monitor the situation but are not expecting any more fluctuations.