Incident Ziggo/KPN network Thursday 10th December 2020 - 09:00


We are getting reports from customers having trouble connecting to our Rotterdam and Heerlen datacenters. These issues stem from an incident that occurs to start in the Ziggo and/or KPN network. The i3D.net/Smartdc networks are stable so as soon as this third-party incident has been resolved, all connectivity to our datacenter will also be back to normal.

It looks like Ziggo customers are no longer experiencing issues, but we do still see complaints coming in for KPN customers.