Backbone link between our Newark and Ashburn data centers down Saturday 28th September 2024 - 15:52


At this moment, we are experiencing problems with: Backbone link between our Newark and Ashburn data centers.

The cause of the incident is currently: Unknown

We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.

Estimated time of repair: Unknown.

Impact: Due to the current incident on our backbone link between our Newark and Ashburn data centers, users between these and surrounding regions may experience increased latency.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

Splicers were shot and technicians were sent to repair the damage. Currently having difficulty to find identify the impairment and will report back with a update on the fault.