Backbone link between our Frankfurt and Rotterdam data centers down Monday 16th December 2024 - 18:52


At this moment, we are experiencing problems with: Backbone link between our Frankfurt and Rotterdam data centers.

The cause of the incident is currently: Unknown

We have taken the following actions to resolve the incident: We are currently monitoring the situation and are in touch with our vendor regarding status updates.

Estimated time of repair: Unknown.

Impact: Due to the current incident on our backbone link between our Frankfurt and Rotterdam data centers, users between these and surrounding regions may experience increased latency.

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

Subscribe for the latest updates. You may consult our Privacy Statement for more information on the processing of your personal data.

Hardware fault has been resolved.

Please be advised that our provider in the region has confirmed there is a hardware fault in the region of the Netherlands. Our partner is aligned to visit the site. We do not have any ETR yet.