Major Incident | Power failure in usqas2 (Ashburn) Wednesday 15th October 2025 - 11:28

At this moment we are experiencing problems with power failure in Ashburn Data Center

The cause of the incident is currently being investigated

Impact: Full downtime for all services located in this datacenter

Support: Our support department is available for more information and personal updates. New updates will be posted here. More details about how you can contact our support can be found here.

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This incident has been resolved. We will be in touch with our vendor on how to mitigate these issues before they happen in the future

Posted 1 week ago by damian

The impact is now resolved. We will keep watching the issue to ensure stability

Posted 2 weeks ago by damian

Power is being restored. Local support is present on-site to provide support

Posted 2 weeks ago by vlad

Our datacenter vendor experienced a power incident. While all load was running on the generator, breakers for our section of the datacenter tripped and after that the UPS batteries ran out of power, causing the current outage.

The datacenter is still running on generator power, but until the tripped breaker issue has been resolved we suspect to stay impacted.

Posted 2 weeks ago by pim